At a Glance
- Tasks: Provide technical support to field technicians and ensure compliance with safety standards.
- Company: Join Morrison Energy Services, a top UK company committed to growth and inclusion.
- Benefits: Enjoy 25 days annual leave, pension scheme, life assurance, and potential performance bonuses.
- Other info: Dynamic team environment with opportunities for training and career progression.
- Why this job: Make a real impact in the energy sector while developing your skills and career.
- Qualifications: Experience in utilities and smart metering, with relevant qualifications preferred.
The predicted salary is between 30000 - 40000 £ per year.
Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.
Morrison Energy Services is currently looking to recruit a Field Technical Specialistfor our E.
ON Smart Meteringcontract, to provide technical support to our London based teams.
As the Technical Specialist, youll be a key member of the Field Engineering team and will provide day to day Technical support for all meter technicians within your defined area of the field and report to a Field Supervisor within the London team.
You will provide ongoing support and assist with technical queries for field based staff, and will carry out Work in Progress audits (WIPs) to ensure they are adhering to company procedures and Operating safely.
The EON Smart Metering Contract encompasses electricity and gas, traditional and smart metering installation and maintenance services across London, the South of England and Scotland.
The core delivery contract began in May 2016 and supports EONs target to exchange meters for its five million customers with smart meters in line with government targets.
As a Field Technical Specialist your duties & responsibilities will be: Provision of support to ensure that field technicians conform to statutory requirements and company policy / procedures; ISO27001, MOCOPA, MAMCOP OAMI and Gas Safeaccreditation's.
Assist with Monitoring field performance, identifying any areas of underperformance and take appropriate and timely action to rectify them.
Supporting the Supervisor in ensuring that the field technicians are effectively trained in line with contract objectives / targets and that key personnel are retained and developed.
Provide technical advice and support as required to Field Technicians in the London area.
Attend Customer complaints. Previous experience within the utilities sector, with a strong knowledge of Smart Metering. Relevant qualifications within Smart
Metering.25days annual leave plus 8 bank holidays Working hours are 8.5 hrs per day Pension scheme.
Life Assurance Company vehicle and fuel card Additional Payments Potential Annual Performance bonus of £1,000.
We are one of the Top 100 UK companies actively supporting and recruiting army veterans.
Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another.
Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
Do apply as soon as possible to ensure your application is considered.
Some roles require drug and alcohol testing as part of induction and onboarding.
Field Technical Support Analyst in Bexley employer: M Group
As a Supervisor in our dynamic team, you'll thrive in a supportive and inclusive work culture that prioritises safety and client satisfaction. We offer robust opportunities for professional growth and development, ensuring that every employee can advance their career while contributing to essential infrastructure services. Join us in a friendly and respectful environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Field Technical Support Analyst in Bexley
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Technical Support Analyst role you’re after at M Group.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at M Group a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at M Group.
✨Apply Through Company Websites
When you spot a role like Field Technical Support Analyst at M Group, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Technical Support Analyst in Bexley
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Technical Support Analyst, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at M Group a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to M Group specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at M Group
✨Brush Up on Core Engineering Principles
Before heading into the interview with M Group, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like M Group want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
