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For Companies At a Glance
- Tasks: Shape the networking landscape and drive continuous improvement in UC Voice architecture.
- Company: Join M Group Telecom, a leader in tech-enabled telecom networks.
- Benefits: Enjoy competitive benefits including pension schemes, health care cash plans, and 25 days annual leave.
- Why this job: Make a real impact on essential infrastructure services while growing your career.
- Qualifications: Bachelor's degree in IT or related field with 5 years of CUCM voice experience.
- Other info: Be part of a diverse team that values inclusion and offers excellent training opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks - We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.
What will you be doing?
As a Technical Design Authority UC Voice, you will shape the networking landscape for key customers by defining design direction, conducting design reviews, supporting implementation, and maintaining documented solutions that protect digital assets and ensure system integrity, confidentiality, and availability. Working with suppliers, customers, and M Group SMEs, you will govern UC Voice architecture, lead technical delivery, manage risks, ensure compliance, and translate requirements into effective strategies. You will drive continuous improvement, create test plans, run PoCs, conduct testing, document standards, deliver training, travel for testing and implementation, and provide reporting to support system performance and security.
What you’ll bring?
- Bachelor’s degree in Computer Science, IT, Unified Communications, or related field; master’s preferred.
- Minimum 5 years CUCM voice experience with design, implementation, architecture, and third-party call routing support.
- Certifications such as CCNA, CCNP, or CCIE are desirable.
- Strong UC Voice skills across IPTrade, Voice Recording, Cisco UC Servers, HP Servers, VMware, CIMC, iLO, Windows, CDR, NAS, and VEEAM.
- Knowledge of SIP, G711alaw, Cisco CUBE, gateways, and modems.
- Excellent analytical, communication, and leadership abilities.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend - get rewarded for introducing people to us!
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Technical Design Authority UC Voice in Belfast employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Design Authority UC Voice in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We should know what makes M Group Telecom tick and how we can contribute to their mission. Tailor our answers to show we're the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. The more we rehearse, the more confident we'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing our enthusiasm for the role. Let’s remind them why we’re the best choice for the Technical Design Authority UC Voice position.
We think you need these skills to ace Technical Design Authority UC Voice in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Technical Design Authority UC Voice role. Highlight your CUCM voice experience and any relevant certifications to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our mission. Share specific examples of your past work that demonstrate your expertise in UC Voice.
Showcase Your Technical Skills: Don’t shy away from listing your technical skills! We want to see your knowledge of SIP, Cisco CUBE, and other relevant technologies. Be clear and concise about your experience to make it easy for us to see your fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at M Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of UC Voice technologies, especially CUCM, SIP, and Cisco CUBE. Be ready to discuss your past experiences with these systems and how you've tackled challenges in design and implementation.
✨Showcase Your Leadership Skills
As a Technical Design Authority, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've led technical projects, managed risks, and collaborated with teams to achieve successful outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think about real-world scenarios where you've had to create test plans or conduct PoCs. Be ready to explain your thought process and the results of your actions.
✨Align with Company Values
Familiarise yourself with M Group Telecom's values and culture. During the interview, express how your personal values align with theirs, particularly around teamwork, responsibility, and ambition. This will show you're a great fit for their environment.