At a Glance
- Tasks: Coordinate streetworks, ensuring compliance and effective planning of work orders.
- Company: Join a leading infrastructure company focused on sustainability and community impact.
- Benefits: Enjoy competitive pay, flexible working, and a range of employee perks.
- Why this job: Make a difference in essential services while developing your career in a supportive environment.
- Qualifications: Strong customer service skills and a valid UK driving licence required.
- Other info: Be part of a diverse team with excellent growth opportunities and a commitment to inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our Demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers.
As the Streetworks Coordinator, you’ll provide extensive Streetworks system and process knowledge. Ensuring the management and performance of our Streetworks compliance is delivered to the highest of standards. You’ll organise and plan all work orders effectively in line with business KPIs/SLAs and Performance Commitments alongside managing highways expectations and legislation. You’ll be required to send all highway requests/communications within specified time requirements. We’ll need you to manage all required list edits throughout the day and ensure all relevant forms are complete and populated correctly in a timely manner (Road closure, bag off). You’ll work alongside Operational managers and teams to escalate and manage any potential issues (Location of jobs, permit conditions, ongoing works).
Are you able to deliver a high standard of customer service? Can you take responsibility and follow existing policies and procedures? Do you have the ability to act calmly and rationally in a stressful environment? Do you have a valid UK Driving License and own transport?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend get rewarded for introducing people to us!
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life. Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Locations
Streetworks Coordinator in Batley, Yorkshire employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Streetworks Coordinator in Batley, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their goals.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers—make them your own!
✨Tip Number 4
Apply through our website for the best chance of getting noticed. It shows you’re serious about joining us and gives you access to all the latest opportunities tailored to your skills.
We think you need these skills to ace Streetworks Coordinator in Batley, Yorkshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Streetworks Coordinator role. Highlight your relevant experience and skills that align with the job description, especially your knowledge of streetworks systems and compliance.
Showcase Your Customer Service Skills: Since delivering high standards of customer service is key, share specific examples in your application where you've excelled in this area. We want to see how you can contribute to our client and customer-centric approach.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can consider you for the Streetworks Coordinator position.
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you have a solid understanding of Streetworks systems and processes. Brush up on relevant legislation and compliance standards, as well as the KPIs and SLAs that are crucial for the role. This will show your potential employer that you're not just interested, but also knowledgeable.
✨Showcase Your Customer Service Skills
Since delivering high-quality customer service is key, prepare examples from your past experiences where you've excelled in this area. Think about how you handled difficult situations or went above and beyond to meet client needs. This will demonstrate your ability to thrive in a customer-centric environment.
✨Stay Calm Under Pressure
The role may involve stressful situations, so be ready to discuss how you manage stress and maintain composure. Share specific instances where you successfully navigated challenges while keeping a level head. This will highlight your problem-solving skills and ability to work effectively under pressure.
✨Align with Their Values
Familiarise yourself with the company's values and culture. During the interview, express how your personal values align with theirs, especially around responsibility, teamwork, and ambition. This connection can make a strong impression and show that you're a good fit for their team.