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- Tasks: Install and maintain smart meters while providing excellent customer service.
- Company: Join M Group Energy, a leader in the UK energy sector.
- Benefits: Enjoy competitive pay, bonuses, and a range of employee perks.
- Why this job: Make a real difference in energy efficiency and customer satisfaction.
- Qualifications: Valid UK driving licence and experience in smart meter installation.
- Other info: Great career progression opportunities with 87% of managers promoted from within.
The predicted salary is between 30000 - 42000 £ per year.
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you'll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters.
What will you be doing? As a Smart Metering Engineer, you'll be exchanging traditional meters for smart, along with responding to emergency and maintenance appointments on behalf of E.ON NEXT, ensuring customers' Smart Meters are working correctly. Our smart metering partnership with E.ON NEXT is in its twelfth year, built on continuous high performance, resulting in multiple contract extensions. Customer service is our top priority. You'll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter.
As part of your day, you'll be completing the installation and ensuring the ongoing maintenance of smart meters in our customers' homes. You will be doing around 5 jobs per day. There's an uncapped bonus for any extra jobs you complete too. You'll be travelling around your area using your tablet to see your jobs for the day. You will have access to your schedule up to 2 weeks in advance. You'll also be provided with continuous training to maintain and develop your skills.
What you'll bring:
- Valid UK driving licence (held for 1 year with less than 6 points)
- CCN1 / CMA1 / CMA3 all with MET1, or NVQ Level 2 in Smart Metering Dual Fuel
- Experience installing gas and electric smart meters
- Previous MOCOPA experience to a multi-rate level
If you have the below qualifications and skills, great, but you don't need them to apply:
- Bonus qualifications such as REGT1 (Medium Pressure) and 3 phase
- Ideally registered on the EUSR portal
What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- £1000 Safety Bonus per year, paid at 6-month intervals
- £1000 Attendance Bonus per year, paid at 6-month intervals
- Company sick pay
- Access to an uncapped additional productivity related bonus
- £1000 added to your salary once authorised if 3 phase and/or Medium Pressure qualified
- Regular overtime paid at time and a half and double time on Sundays
- Company van/vehicle and fuel card for business use
- Standby / Overtime / Call out
- 22 days plus bank holiday, rising to 25 days with service
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours:
- We're responsible and go further for our people, clients, communities and the planet
- We're open and seek new and better ways of exceeding expectations
- We're together and as one team; the whole is greater than the sum of the parts
- We're ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Dual Fuel Smart Meter Engineer in Bath employer: M Group
Contact Detail:
M Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel Smart Meter Engineer in Bath
✨Tip Number 1
Get to know the company culture! Before your interview, check out M Group Energy's values and mission. This will help you align your answers with what they care about, showing you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to smart metering and customer service. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Show off your skills! Bring examples of your past work or experiences that highlight your expertise in installing smart meters. Real-life stories can make you stand out from other candidates.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows your interest and helps you figure out if M Group Energy is the right place for you.
We think you need these skills to ace Dual Fuel Smart Meter Engineer in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Dual Fuel Smart Meter Engineer role. Highlight any relevant qualifications like CCN1, CMA1, or your experience with smart meters to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Share why you're excited about joining M Group Energy and how your background aligns with our values. Keep it friendly and professional – we love a good story!
Show Off Your Customer Service Skills: Since customer service is our top priority, make sure to mention any past experiences where you’ve gone above and beyond for customers. We want to see how you can bring that same energy to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at M Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge about smart meters and the installation process. Familiarise yourself with the specific qualifications mentioned in the job description, like CCN1, CMA1, and MET1. Being able to discuss these confidently will show that you're serious about the role.
✨Customer Service Focus
Since customer service is a top priority for the company, prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to help someone or resolved a tricky situation. This will demonstrate your ability to connect with clients and ensure their satisfaction.
✨Safety First Mindset
With health and safety at the heart of everything they do, be ready to discuss your understanding of safety protocols in the field. Share any relevant experiences where you prioritised safety, and express your commitment to maintaining a safe working environment.
✨Show Enthusiasm for Growth
The company values personal development, so express your eagerness to learn and grow within the role. Mention any additional training or certifications you're interested in pursuing, and highlight your long-term career goals. This will show that you're not just looking for a job, but a place to build a career.
