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- Tasks: Join our Plumbing Team to install and replace water meters for Thames Water.
- Company: Be part of a leading infrastructure company with over 140 years of experience.
- Benefits: Enjoy perks like a company van, pension scheme, and retail discounts.
- Why this job: Grow your career in a supportive, fun environment focused on safety and customer service.
- Qualifications: Must have NVQ level 2 plumbing qualification and proven plumbing experience.
- Other info: Flexible shifts available; apply quickly as positions may close early.
The predicted salary is between 30000 - 42000 £ per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers.
What will you be doing? You’ll be part of our Plumbing Team who are responsible for installing internal or external meters for our client Thames Water. You’ll be required to deliver the highest standard of customer service and maintain a high level of Health and Safety whilst ensuring every job is carried out to a high standard. We’re looking for NVQ qualified plumbers to join our team on our Thames Water Metering contract (a 15-year contract to deliver 1.5m water meter installs in the Thames Water Operating Area). You’ll attend appointments in the am/pm or evening depending upon your shift pattern. You’ll install and replace internal or external water meters whilst engaging with customers to explain the next steps on their journey to becoming a metered customer.
What you’ll bring:
- Proven experience in the plumbing industry (essential).
- Recognised NVQ level 2 plumbing qualification.
- Valid UK driving license.
- Excellent customer service and effective communication skills.
If you have all of the above, we want to hear from you!
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, including:
- Matched or contributory pension scheme
- Online GP service, 24/7
- Employee assistance programme
- My Rewards portal with retail discounts
- Life assurance
- Cycle to work, salary finance, and give as you earn schemes
- Enhanced maternity, paternity, and adoption leave
- Reward and recognition scheme
Additionally, this role offers:
- Company van/vehicle and fuel card for business use
- Health Care Cash Plan
- Discretionary bonus scheme
- Recommend a friend reward
- Standby / Overtime / Call out
- 21 days plus bank holidays, rising to 25 days with service
- Personal Accident Cover
About us: We aim to be an employer of choice and a great place to work, supporting diversity and talent. We’re committed to inclusion, with networks like ENABLE. Our values—responsible, open, together, ambitious—guide our culture and work ethic. We offer industry-recognised programmes, training, and development for all career stages. It’s an exceptional time to be part of M Group.
Please note: Job adverts may close early; apply promptly. Successful candidates may undergo background checks and drug testing as part of onboarding.
Plumber employer: M Group Water
Contact Detail:
M Group Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumber
✨Tip Number 1
Familiarise yourself with the specific requirements of the Thames Water Metering contract. Understanding the nuances of this long-term project will help you demonstrate your commitment and readiness to contribute effectively from day one.
✨Tip Number 2
Highlight your customer service skills during any interactions, as this role places a strong emphasis on client engagement. Be prepared to share examples of how you've successfully communicated with customers in previous roles.
✨Tip Number 3
Showcase your commitment to health and safety practices. Given the nature of plumbing work, being able to discuss your experience with safety protocols will set you apart as a responsible candidate.
✨Tip Number 4
Network with current employees or industry professionals who have experience with Thames Water or similar projects. This can provide you with valuable insights and potentially give you an edge in the application process.
We think you need these skills to ace Plumber
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements for the Plumber position. Make sure you can demonstrate how your experience aligns with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in the plumbing industry and your NVQ level 2 qualification. Use specific examples to showcase your skills and achievements.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, include examples of how you've effectively communicated with customers in previous positions. Highlight any relevant training or experiences that demonstrate your ability to engage with clients.
Tailor Your Application: Customise your CV and cover letter for this specific job application. Use keywords from the job description to ensure your application stands out and shows that you are a perfect fit for the team.
How to prepare for a job interview at M Group Water
✨Showcase Your Plumbing Experience
Be prepared to discuss your previous plumbing roles in detail. Highlight specific projects you've worked on, especially those that involved customer interaction or complex installations, as this will demonstrate your hands-on experience and problem-solving skills.
✨Emphasise Customer Service Skills
Since the role involves engaging with customers, it's crucial to showcase your excellent communication and customer service skills. Share examples of how you've effectively communicated with clients in the past and resolved any issues they faced.
✨Demonstrate Safety Awareness
Safety is a top priority in this role. Be ready to discuss your understanding of health and safety regulations in plumbing. Mention any relevant training or certifications you have that ensure you can work safely and efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s values, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if the company culture aligns with your own values.
