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For Companies At a Glance
- Tasks: Ensure smooth site operations and project delivery in telecom infrastructure.
- Company: Join M Group Telecom, a leader in enhancing telecom networks.
- Benefits: Enjoy competitive pay, flexible working, and a range of health and wellness perks.
- Why this job: Be part of a team that keeps the country connected with innovative tech solutions.
- Qualifications: Knowledge of telecom build processes and strong communication skills are a plus.
- Other info: Great career growth opportunities and a supportive, inclusive work environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About The Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working?
At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Mobile networks - We keep the country connected through the survey, design, installation and maintenance of private 5G networks, small cells, supporting Smart Cities & Connected infrastructure.
What will you be doing?
As the On The Day Support Engineer, you will play a key role in ensuring smooth site operations and project delivery. Responsibilities include:
- Reviewing daily trackers for readiness
- Conducting morning health and safety checks
- Verifying Dynamic Risk Assessment (DRA) documentation
- Confirming Traffic Management (TM) and Permit Management (PM) setups via photographic evidence
- Ensuring kit checks are complete
- Managing site communications through a dedicated WhatsApp group
- Monitoring progress throughout the day
- Escalating issues to Build Managers or Project Engineers
- Providing clear OTD reports to customers
Knowledge of telecoms build processes is desirable for effective support and problem-solving.
What you’ll bring?
Support continuous improvement initiatives to enhance work streams and processes. Ensure successful site delivery and customer acceptance within the “Time, Cost, Quality” framework. Maintain compliance with standards, provide accurate information for site build completion, and conduct audits to company requirements. Build strong relationships with internal and external stakeholders, demonstrating commercial awareness in telecoms. Possess working knowledge of health & safety, environmental legislation, and street works build protocols to ensure safe and efficient operations.
What’s in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Recommend a friend – get rewarded for introducing people to us!
About us
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
OTD Support Engineer in West Byfleet employer: M Group Telecom
Contact Detail:
M Group Telecom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OTD Support Engineer in West Byfleet
✨Tip Number 1
Network, network, network! Get out there and connect with people in the telecoms industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have a lead on that perfect OTD Support Engineer role!
✨Tip Number 2
Prepare for those interviews like a pro! Research M Group Telecom, understand their values, and be ready to discuss how your skills align with their mission. Practise common interview questions and think of examples that showcase your problem-solving abilities in telecoms.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings, including the OTD Support Engineer position, so you can stay ahead of the game.
We think you need these skills to ace OTD Support Engineer in West Byfleet
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the OTD Support Engineer role. We want to see how your background aligns with our needs, so don’t hold back on showcasing your telecoms knowledge!
Showcase Your Problem-Solving Skills: In your application, emphasise any experiences where you've successfully tackled challenges or improved processes. We love candidates who can think on their feet and contribute to continuous improvement initiatives.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at M Group Telecom
✨Know Your Stuff
Make sure you brush up on telecoms build processes and health & safety regulations. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry's demands.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you had to manage site communications or escalate issues effectively. This will demonstrate your ability to think on your feet and support smooth operations.
✨Be a Team Player
Since this role involves working closely with Build Managers and Project Engineers, highlight your experience in collaborating with different teams. Share stories that showcase your ability to build strong relationships and work towards common goals.
✨Ask Smart Questions
At the end of the interview, don’t hesitate to ask insightful questions about the company’s approach to continuous improvement initiatives or how they ensure compliance with standards. This shows your genuine interest in the role and the company culture.
