Operational Support Co-Ordinator
Operational Support Co-Ordinator

Operational Support Co-Ordinator

Derby Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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M Group Telecom

At a Glance

  • Tasks: Coordinate daily operations, manage schedules, and support project delivery.
  • Company: M Group Telecom enhances telecom networks, delivering essential infrastructure services.
  • Benefits: Enjoy perks like a pension scheme, online GP service, and 25 days annual leave.
  • Why this job: Join a fun, respectful team focused on growth and making a difference in the community.
  • Qualifications: Looking for organised individuals with admin experience and strong communication skills.
  • Other info: Opportunities for training and development, plus a bonus scheme and employee discounts.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Get AI-powered advice on this job and more exclusive features.

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

We deliver full network cycle services for fixed, private and mobile operators.

Mobile networks- We keep the country connected through the survey, design, installation and maintenance of private 5G networks, small cells, supporting Smart Cities & Connected infrastructure.

Want to come and be a part of it?

What will you be doing?

We’re looking for a driven individual to help ensure the smooth running of our daily operations. In this role, you’ll coordinate schedules, address queries, support project delivery, and collaborate with both internal teams and external partners.

Key responsibilities include maintaining accurate records, managing documentation, and assisting with improving processes. If you’re proactive, efficient, and enjoy solving challenges to maintain high service standards, we’d love to hear from you!

What you’ll do:

We’re after someone super organised with great communication skills and experience in admin or coordination. You’ll need to know your way around Microsoft Office, love juggling priorities, and have an eye for detail. Being adaptable and a team player is key, as is delivering top-notch customer service. If you’re proactive, enjoy solving problems, and thrive in a busy environment.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include.

Matched or contributory pension scheme

Online GP service, 24 hours a day, 365 days a year

Employee assistance programme

My Rewards portal, access to 1000’s of retail discounts

Life assurance

Cycle to work, salary finance and give as you earn schemes

Enhanced maternity, paternity leave and adoption leave

Reward and recognition scheme

In addition, this role offers;

Company van/vehicle and fuel card for business use

Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!

Discretionary bonus scheme

25 days annual leave plus bank holidays

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About Us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet

We’re open and seek new and better ways of exceeding expectations

We’re together and as one team; the whole is greater than the sum of the parts

We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupT

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Information Technology

  • Industries

    Telecommunications

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Operational Support Co-Ordinator employer: M Group Telecom

M Group Telecom is an exceptional employer that prioritises employee growth and development within a friendly and respectful work culture. With a strong focus on safety and client satisfaction, employees enjoy a range of benefits including a matched pension scheme, health care cash plan, and generous leave policies, all while contributing to the vital infrastructure services that keep communities connected. Join us in Derby and be part of a team that values ambition, collaboration, and innovation in the telecommunications sector.
M Group Telecom

Contact Detail:

M Group Telecom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Support Co-Ordinator

✨Tip Number 1

Familiarise yourself with the telecom industry and M Group Telecom's specific services. Understanding their role in enhancing telecom networks will help you speak confidently about how you can contribute to their operations.

✨Tip Number 2

Highlight your organisational skills during any discussions or interviews. Be prepared to share examples of how you've successfully managed multiple tasks or projects, as this is crucial for the Operational Support Co-Ordinator role.

✨Tip Number 3

Demonstrate your problem-solving abilities by discussing past challenges you've faced in administrative roles. Show how your proactive approach led to effective solutions, which aligns with the job's requirements.

✨Tip Number 4

Network with current or former employees of M Group Telecom on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, giving you an edge in your application.

We think you need these skills to ace Operational Support Co-Ordinator

Organisational Skills
Communication Skills
Microsoft Office Proficiency
Attention to Detail
Problem-Solving Skills
Time Management
Customer Service Orientation
Documentation Management
Process Improvement
Team Collaboration
Adaptability
Proactivity
Scheduling Coordination

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in administration or coordination. Emphasise your organisational skills, communication abilities, and familiarity with Microsoft Office, as these are key for the Operational Support Co-Ordinator role.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description, such as coordinating schedules and managing documentation, and explain how your skills align with these tasks.

Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully solved challenges in previous roles. This will demonstrate your proactive nature and ability to maintain high service standards, which is crucial for this position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Operational Support Co-Ordinator role.

How to prepare for a job interview at M Group Telecom

✨Show Your Organisational Skills

As an Operational Support Co-Ordinator, being organised is key. Prepare examples from your past experiences where you successfully managed schedules or coordinated tasks. This will demonstrate your ability to handle the responsibilities of the role.

✨Communicate Clearly

Effective communication is crucial in this position. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've resolved queries or collaborated with teams in previous roles.

✨Demonstrate Problem-Solving Abilities

The role requires someone who enjoys solving challenges. Think of specific instances where you identified a problem and implemented a solution. This will show your proactive nature and ability to maintain high service standards.

✨Familiarise Yourself with Microsoft Office

Since the job requires proficiency in Microsoft Office, brush up on your skills before the interview. Be prepared to discuss how you've used these tools in your previous roles to manage documentation or improve processes.

Operational Support Co-Ordinator
M Group Telecom
Location: Derby
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