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- Tasks: Manage network operations, troubleshoot issues, and ensure high availability.
- Company: M Group Telecom enhances telecom networks for fixed, private, and mobile operators.
- Benefits: Enjoy a pension scheme, online GP service, health care options, and generous leave.
- Why this job: Join a diverse team focused on innovation and teamwork with industry-recognised training.
- Qualifications: CCNA certification required; experience in network management and PC literacy essential.
- Other info: Applications may close early; background checks and drug testing apply.
The predicted salary is between 36000 - 60000 £ per year.
At M Group Telecom, we enable and enhance telecom networks, delivering full network cycle services for fixed, private, and mobile operators. We are seeking a Network Management Centre (NMC) Engineer to oversee our strategic network, facilitate smooth service transitions, troubleshoot issues, and ensure high network availability.
Responsibilities:
- Oversee network operations and support rapid fault resolution to meet SLA targets.
- Coordinate with Service Desks and third-party teams for incident management.
- Utilize network management tools for diagnostics and impact assessments.
- Maintain 99.99% network availability and manage customer incidents.
Qualifications:
- Understanding of network management and platform tools.
- Proven experience in prioritizing activities within SLA.
- Experience in complex delivery involving multiple teams.
- PC literacy, including Word, Excel, Visio, MS Project.
- CCNA certification minimum; recognized technical courses preferred.
- Knowledge of high voltage environments (33kv-400kv) or National Grid services.
- Additional qualifications such as ITIL, ISO are desirable.
Benefits:
- Matched or contributory pension scheme.
- 24/7 online GP service, employee assistance program, retail discounts.
- Health care options, life assurance, bonus schemes, generous leave.
- Additional perks like cycle to work, salary finance, and referral rewards.
We are committed to being an employer of choice, supporting diversity, and fostering an inclusive environment. Our values emphasize responsibility, innovation, teamwork, and ambition. We offer industry-recognized training and development programs.
Please note: Applications may close early; successful candidates may undergo background checks and drug testing.
Network Management Centre Engineer employer: M Group Telecom
Contact Detail:
M Group Telecom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Management Centre Engineer
✨Tip Number 1
Familiarise yourself with the specific network management tools mentioned in the job description. Being able to discuss your experience with these tools during an interview will demonstrate your readiness for the role.
✨Tip Number 2
Highlight any previous experience you have in managing incidents and coordinating with multiple teams. Prepare examples that showcase your ability to meet SLA targets and resolve issues quickly.
✨Tip Number 3
If you have knowledge of high voltage environments or National Grid services, make sure to mention this in conversations. This could set you apart from other candidates who may not have this specialised knowledge.
✨Tip Number 4
Research M Group Telecom’s values and culture. Be ready to discuss how your personal values align with theirs, particularly around responsibility, innovation, teamwork, and ambition, as this can greatly influence their hiring decision.
We think you need these skills to ace Network Management Centre Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Network Management Centre Engineer position. Tailor your application to highlight relevant experience and skills that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with network management tools, incident management, and any relevant certifications like CCNA. Provide specific examples of how you've met SLA targets and resolved complex issues in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also demonstrates your enthusiasm for the role and the company. Mention how your values align with those of M Group Telecom, particularly around innovation and teamwork.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at M Group Telecom
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of network management tools and platforms. Be prepared to discuss specific technologies you've worked with, especially those relevant to M Group Telecom's operations.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved network issues in the past. Highlight your ability to coordinate with different teams and manage incidents effectively, as this is crucial for the role.
✨Familiarise Yourself with SLAs
Understand the importance of Service Level Agreements (SLAs) in network management. Be ready to discuss how you've prioritised activities to meet SLA targets in previous roles.
✨Emphasise Teamwork and Communication
Since the role involves coordinating with various teams, be prepared to talk about your experience working collaboratively. Share instances where effective communication led to successful project outcomes.
