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For Companies At a Glance
- Tasks: Collect data from meters in various properties while providing excellent customer service.
- Company: Join Morrison Data Services, known for hard work and a supportive work culture.
- Benefits: Enjoy flexible hours, bonuses, discounts, and 20 days holiday plus bank holidays.
- Why this job: Work outdoors, manage your schedule, and be part of a diverse team making an impact.
- Qualifications: Customer service experience and strong communication skills are preferred but not required.
- Other info: Must pass screening and vetting standards; enjoy opportunities for career progression.
Location: Isle of Scilly TR21, (TR22, TR23, TR24, TR25 considered)
Hours of Work: 5 hours per week retainer (additional hours may be available)
Shifts: Hours available between Monday to Sunday 8am to 8pm
Salary: £12.02 + non-consolidated allowance of £0.40ph + non contractual monthly bonus
About the role
Do you like working in an active outdoor role? Do you want to take control of your schedule and work flexibly? If the answer is yes, then this could be the role for you.
As a Meter Reader you will be responsible for collecting data in both commercial and residential properties. You’ll update meter reads accurately throughout the day on your handheld device. You’ll be an ambassador for the company, representing many of the UK’s leading suppliers. As a member of the MDS family you’ll play a key role within our business and represent our brand. We have a reputation for hard work, great results, and for being a great place to work.
What does an average day look like?
Initially you join our training environment before moving out into the field. Start your day by signing into your handheld device so you’re ready for the day ahead. Your day will begin with you planning your route. Meters can be inside or outside properties, so you’ll need to decide what time you’re more likely to gain access to an inside meter. You’ll spend your day walking or driving (depending on the area you cover) from property to property, always ensuring your own and customers’ safety.
Once you arrive, you’ll read the meters and record the information accurately on a state-of-the-art handheld device. This will be done whilst delivering first class customer service to every property you visit. You work on your own and will have the motivation to work quickly and efficiently in an independent role. Come rain or shine you’ll brave the elements to get the job done.
About you
You will be self-motivated and energetic, ideally from a background where you are used to driving / managing appointments and working outdoors, but this is not essential.
At Morrison Data Services we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued.
What we need from you
• Customer Service experience (No minimum requirement)
• Excellent communication skills
• Drive and motivation to work in an independent role
• Capability to work quickly and efficiently
• Ability to work to timescales and under pressure
• Flexible approach to tasks and working
• Friendly personality with a professional approach to work
• Ability to walk for several miles every day
• You must be able to pass our screening and vetting standards, provide 5 years employment history and pass a DBS check
What we offer
• 20 days holiday + 8 days bank holidays – pro rata
• Bonus Scheme
• Pension Scheme and Life Assurance Cover
• Online GP Service, 24 hours a day, 365 days a year
• Access to My Rewards which provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bill & top retail
brand discounts. Here’s a few so you can see the type of saving’s you can make:
o Up to 7% discounts on major supermarkets
o Up to 52% on Cinema tickets
o Up to 33% on holidays and travel
o Up to 10% on restaurants and takeaways
o Up to 25% off gym membership
• Access to our Employee Assistance Programme
• Recommend a Friend and Earn scheme
• Reward & Recognition Scheme
• Opportunities to progress in a successful company
M Group Services Service Technician - Meter Reading employer: M Group Services
Contact Detail:
M Group Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M Group Services Service Technician - Meter Reading
✨Tip Number 1
Make sure to highlight your customer service experience during the interview. Even if you don't have formal experience, think of any situations where you've provided excellent service, whether in a job or in everyday life.
✨Tip Number 2
Since this role involves working independently, be prepared to discuss how you manage your time and stay motivated when working alone. Share examples of how you've successfully completed tasks without direct supervision.
✨Tip Number 3
Familiarize yourself with the area you'll be working in. Knowing the local geography can help you plan your routes more efficiently, which is crucial for a Meter Reader role.
✨Tip Number 4
Demonstrate your flexibility and willingness to adapt to different working conditions. Be ready to discuss how you handle unexpected changes in your schedule or work environment, as this role requires a friendly and professional approach in all situations.
We think you need these skills to ace M Group Services Service Technician - Meter Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any outdoor roles. Emphasize your ability to work independently and manage your time effectively.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the flexibility it offers. Mention your motivation to work outdoors and how you can contribute to the company's reputation for great customer service.
Highlight Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application of how you've successfully interacted with customers or managed appointments in previous jobs.
Prepare for Screening: Be ready to provide your employment history for the past five years and ensure you can pass the DBS check. Mention any relevant background checks or vetting processes you've successfully completed in the past.
How to prepare for a job interview at M Group Services
✨Show Your Customer Service Skills
Since the role involves interacting with customers, be prepared to discuss your previous customer service experiences. Highlight any situations where you provided excellent service or resolved issues effectively.
✨Demonstrate Your Independence
This position requires a self-motivated individual who can work independently. Share examples from your past where you successfully managed your own schedule or worked without direct supervision.
✨Emphasize Flexibility and Adaptability
The job requires a flexible approach to tasks and working hours. Be ready to talk about how you've adapted to changing circumstances in previous roles or how you manage your time effectively.
✨Prepare for Outdoor Work Discussion
Since this role involves working outdoors in various weather conditions, express your enthusiasm for outdoor work. Discuss any relevant experiences that demonstrate your ability to handle physical tasks and work in different environments.
