At a Glance
- Tasks: Lead engineering operations, manage workflows, and support project installations.
- Company: Join Magdalene, a key player in Telecommunication Infrastructure Services.
- Benefits: Enjoy 25 days leave, matched pension, health plans, and more perks!
- Why this job: Be part of a dynamic team with growth opportunities and impactful projects.
- Qualifications: Experience in telecommunications, technical certifications, and strong problem-solving skills required.
- Other info: We value inclusivity and welcome diverse applicants, including military personnel.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for an experienced Engineering Technical Lead to join our team and support our growing business needs. The role involves day-to-day effective running of operations and fault activity. Also responsible for the workflow management in order to ensure that all the BAU routines & project tasks have been completed within the deadlines. There will also be an opportunity to stand in for the Manager as and when required. For projects, Engineering Technical Lead will work with the Programmes & Projects team, Engineering Team, Customers and third party contractors to prepare ready for installation, commissioning and integration of products and services Who are we? Magdalene operates as a Telecommunication Infrastructure Services Company and is part of the Telecom Division of M Group Services. Covering the full network lifecycle, we deliver Managed Services and Projects for both fixed and mobile infrastructure networks across the operator and utility markets. Key Responsibilities Analyse Design Documentation PDD/SIP/WI by use of technical knowledge and skills to interpret into an agreed deliverable solution working to HLD and LLD requirements. Peer review documentation and method statements, and input to network designs First Line support for installation Activities on site and provide progress reports. Provide support for product Trials and Proof of Concepts which includes documented processes with Technical Information and Product feedback to allow/Justify Project deployment. Completion of Installation Quality Reports or Installation Tick Sheets. Periodic site visits during install phase (New Builds) to check progress/quality of works and H&S monitoring. Provide excellent customer service by ensuring all customer requests, internal and external, are progressed and dealt with accurately and in line with agreed business processes and procedures. Create and improve existing network documentation, and creating LWI documentation. Co-ordinate incident resolution activities across a number of internal teams and 3rd party suppliers ensuring customer incidents and changes are completed within agreed SLA. Key Competencies / Experience Excellent interpersonal skills with the ability to relate to, and work closely with colleagues, clients, and suppliers at all levels of the technical hierarchy Read and interpret Technical design documentation and translate into Work activities for Engineers. Good problem solving and decision-making skills. Strong personal time management, planning, and project coordination skills Good level of technical knowledge of customer technical estate and networks, acting as a technical POC. Proven experience in telecommunications industry HNC / HND or Degree (or equivalent) in related subject Cisco certification or relevant Technical skills Previous data network background with experience of large-scale networks and related WAN/LAN technologies including, but not limited to TCP/IP, BGP, and OSPF. Telephony, Legacy Telecoms and IP Data LAN/WAN/MAN etc. Understanding of security implications and application. Able to demonstrate understanding of enterprise network tools. Full, UK driving licence. About The Company Why choose us? We promise development and reward opportunities for those who have the passion, enthusiasm and work ethic to harness them. Our benefits include: 25 days annual leave plus bank holidays 4% matched pension scheme 2 x salary life assurance Access to our staff discount portal Health Cash Plan Cycle to Work scheme Employee assistance programme Recruitment referral scheme Payroll giving Enhanced Family Leave Inclusiveness As a member of the Disability Confident Scheme we welcome applications from individuals who consider themselves as having a disability or long-term health condition. Please let us know if there are any reasonable adjustments we can make to aid your application and recruitment process. As a gold award holder under the Armed Forces Employer Recognition Scheme , we are interested to hear from candidates who are currently serving in the military who may wish to transition to a civilian Job. We also welcome applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel and military spouses / partners. JBRP1_UKTJ
M Group Services Limited T/A Magdalene Limited | Engineering Technical Lead | united kingdom employer: M Group Services Limited T/A Magdalene Limited
Contact Detail:
M Group Services Limited T/A Magdalene Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M Group Services Limited T/A Magdalene Limited | Engineering Technical Lead | united kingdom
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as TCP/IP, BGP, and OSPF. Having a solid understanding of these protocols will not only help you in interviews but also demonstrate your technical expertise.
✨Tip Number 2
Network with professionals in the telecommunications industry, especially those who have experience in engineering roles. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing projects and resolving incidents. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Research Magdalene Limited and their recent projects or initiatives. Understanding their business model and current challenges will allow you to tailor your discussions during the interview and show your genuine interest in the company.
We think you need these skills to ace M Group Services Limited T/A Magdalene Limited | Engineering Technical Lead | united kingdom
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Engineering Technical Lead position. Highlight key responsibilities and required competencies that match your experience.
Tailor Your CV: Customize your CV to reflect relevant experience in telecommunications, project management, and technical skills. Emphasize your problem-solving abilities and any certifications like Cisco that are pertinent to the role.
Craft a Compelling Cover Letter: Write a cover letter that connects your background with the specific needs of Magdalene. Mention your experience in managing operations, working with teams, and delivering excellent customer service.
Highlight Relevant Projects: In your application, include examples of past projects where you successfully managed workflows, resolved incidents, or improved network documentation. This will demonstrate your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at M Group Services Limited T/A Magdalene Limited
✨Show Your Technical Expertise
Be prepared to discuss your technical knowledge in telecommunications, especially regarding WAN/LAN technologies like TCP/IP, BGP, and OSPF. Highlight any relevant certifications, such as Cisco, and provide examples of how you've applied this knowledge in past roles.
✨Demonstrate Problem-Solving Skills
Prepare to share specific instances where you've successfully resolved complex issues in a project or operational setting. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your decision-making process.
✨Emphasize Interpersonal Skills
Since the role requires collaboration with various teams and clients, be ready to discuss how you build relationships and communicate effectively. Share examples of how you've worked closely with colleagues and third-party contractors to achieve project goals.
✨Understand the Company Culture
Research Magdalene and its values, particularly their commitment to inclusiveness and support for military personnel. Be prepared to discuss how your personal values align with the company's mission and how you can contribute to their culture.