At a Glance
- Tasks: Lead and supervise the Pre-Enablement team in delivering top-notch telecom services.
- Company: Join a dynamic team focused on broadband and telecom installations across Devon.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive work environment.
- Why this job: Make an impact in the telecom industry while developing your leadership skills.
- Qualifications: Must have 3+ years in telecoms, strong management skills, and a full UK driving license.
- Other info: Health & Safety awareness is crucial; experience with Virgin Media is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Reporting into the Regional Delivery Manager. The ideal candidate will have experience of the Installation of Broadband/Telecoms services into both Domestic & Business premises. This includes blown Fibre (FTTP) and Copper Cable TV networks (HFC). This position requires a high degree of self-motivation, organisation and supervision skills. A proven background in the Telecoms market is essential. Responsibilities You will be responsible for themanagementof the Pre-Enablement team across South West (Devon) withensuring performance and productivity of engineers carrying out day to dayworks. Working closely with the clients to deliver compliance that meet their requirements. Applicants must have planning, logistics, man management and productivity controls and you must have a good awareness of Health & Safety and Quality Assurance Procedures. KEY RESPONSIBILITIES: Daily Supervision of staff. Monitor the delivery and performance of work orders in line with contract SLAs and VM quality standards. Ensure productivity is maintained to a high level. Attend regular meetings with clients representatives. Onsite supervision/Coaching Deal with day to day issues and problem solving on all activities. Liaise with the local authorities when necessary (ensure appropriate notices etc.) Ensure the whereabouts of staff, tracking them with progress reports Comply with Health & Safety and environmental policies Responsible to ensure van audits, onsite audits and carried out. Deal with tool box talks. PERSONSPECIFICATION Effective Leadership and communication skills. Self-motivated, able to motivate others effectively Good Managerial skills Results orientated Awareness of Customer Satisfaction. Full UK Driving Licence Essential. JOB KNOWLEDGE/SKILLS REQUIRED Strong skills in client management, planning, logistics, resource management and commercial controls. Minimum three years experience working within the telecommunications industry preferably with Virgin Medias network experience, to include cabling and Civil activities Good working Knowledge of work management systems and windows packages-(XP/Excel/Word) Financial awareness Good awareness of Health & Safety and Quality Assurance Procedures, New Roads and Street Works Act 1991, Construction Design Management Regulations and Section 74 Regulations. TPBN1_UKTJ
Team Manager employer: M Group Services Limited T/A Avonline Network Services Limited
Contact Detail:
M Group Services Limited T/A Avonline Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager
✨Tip Number 1
Make sure to highlight your experience in managing teams within the telecommunications sector. Emphasize any specific projects where you successfully led a team, especially those involving FTTP or HFC networks.
✨Tip Number 2
Demonstrate your knowledge of Health & Safety regulations and Quality Assurance Procedures. Be prepared to discuss how you've implemented these in past roles to ensure compliance and safety on site.
✨Tip Number 3
Showcase your client management skills by providing examples of how you've maintained strong relationships with clients and ensured their satisfaction. This is crucial for the role as you'll be working closely with clients.
✨Tip Number 4
Prepare to discuss your logistical planning and resource management experience. Highlight any tools or systems you've used to track productivity and manage work orders effectively.
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the telecommunications industry, especially with broadband installation and management. Include specific examples of your leadership and organizational skills.
Craft a Strong Cover Letter: In your cover letter, emphasize your self-motivation and ability to manage teams effectively. Mention your familiarity with Health & Safety regulations and your experience in client management.
Showcase Relevant Experience: Detail your previous roles in the telecoms sector, particularly any experience with Virgin Media's network or similar projects. Highlight your achievements in productivity and compliance.
Prepare for Interviews: Be ready to discuss your problem-solving skills and how you handle day-to-day issues in a supervisory role. Prepare examples that demonstrate your effective communication and leadership abilities.
How to prepare for a job interview at M Group Services Limited T/A Avonline Network Services Limited
✨Showcase Your Telecoms Experience
Make sure to highlight your background in the telecommunications industry, especially any experience with Virgin Media's network. Be prepared to discuss specific projects you've worked on, particularly those involving FTTP and HFC installations.
✨Demonstrate Leadership Skills
As a Team Manager, effective leadership is crucial. Share examples of how you've successfully managed teams in the past, focusing on your ability to motivate and supervise staff while maintaining high productivity levels.
✨Discuss Health & Safety Awareness
Given the importance of Health & Safety in this role, be ready to talk about your knowledge of relevant regulations and procedures. Provide examples of how you've implemented safety measures in previous positions.
✨Prepare for Client Management Scenarios
Since you'll be working closely with clients, think of situations where you've effectively managed client relationships. Discuss how you ensured compliance with their requirements and maintained customer satisfaction.