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- Tasks: Install and maintain smart meters while providing top-notch customer service.
- Company: Join M Group Energy, a leader in UK energy services with a fun and supportive culture.
- Benefits: Enjoy competitive pay, bonuses, flexible hours, and extensive training opportunities.
- Why this job: Make a real difference in people's lives while growing your career in a dynamic environment.
- Qualifications: Valid UK driving licence and experience in smart meter installation preferred.
- Other info: Great career progression with 87% of managers promoted from within.
The predicted salary is between 30000 - 42000 £ per year.
Right across infrastructure, there is a requirement to not only maintain, but also renew and reimagine. Whatever stage you are at in your career, with us you will have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we are enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you will join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
What will you be doing? As an engineer, you will be responding to emergency and maintenance appointments on behalf of EON, ensuring customers' Smart Meters are working correctly. Customer service is our top priority. You will make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. As part of your day, you will be completing the installation and removal of smart meters (SMETS2) in our customers' homes, doing around 5 jobs per day. There is an uncapped bonus for any extra jobs you complete too. You will be travelling around your area using your tablet to see your jobs for the day, with access to your schedule up to 2 weeks in advance. You will also be provided with continuous training to maintain and develop your skills.
What you will bring: Valid UK driving licence (held for 1 year with less than 6 points). CCN1 / CMA1 / CMA3 all with MET1, or NVQ Level 2 in Smart Metering Dual Fuel. Experience installing gas and electric smart meters. Previous MOCOPA experience to a multi-rate level. Bonus qualifications such as REGT1, 3 phase are ideal. Ideally registered on the EUSR portal.
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, including:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to thousands of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- £1000 Safety Bonus per year, paid at 6-month intervals
- £1000 Attendance Bonus per year, paid at 6-month intervals
- Uncapped additional productivity related bonus
- Regular overtime paid at time and a half and double time on Sundays
- Company van/vehicle and fuel card for business use
- Discretionary bonus scheme
- 22 days plus bank holiday, rising to 25 days with service
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. We recruit with our values in mind, to ensure your aspirations and ways of working align with ours.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Smart Meter Dual Fuel Engineer employer: M Group Ltd
Contact Detail:
M Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Meter Dual Fuel Engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M Group Energy. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Smart Meter Dual Fuel Engineer. Confidence is key!
✨Tip Number 3
Show off your customer service skills! Since this role is all about interacting with customers, think of examples where you've gone above and beyond to help someone. Share these stories during your interview to highlight your people skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Smart Meter Dual Fuel Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Smart Meter Dual Fuel Engineer role. Highlight any relevant qualifications, like CCN1 or CMA1, and showcase your customer service experience to show us you're a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to join M Group Energy and how your background aligns with our values. Don’t forget to mention your passion for customer service and safety!
Show Off Your Personality: We love a friendly and fun environment, so let your personality come through in your application. Share a bit about yourself and what makes you excited about working with us. We want to see the real you!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at M Group Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge about smart meters, especially the installation and maintenance processes. Familiarise yourself with the specific qualifications mentioned in the job description, like CCN1, CMA1, and MET1. This will show that you're serious about the role and ready to hit the ground running.
✨Customer Service is Key
Since customer service is a top priority for the company, prepare examples of how you've successfully interacted with customers in the past. Think about times when you resolved issues or made someone's day better. This will demonstrate your ability to connect with clients and ensure their satisfaction.
✨Safety First
With health and safety at the heart of everything, be ready to discuss how you prioritise safety in your work. Share any relevant experiences where you adhered to safety protocols or contributed to a safe working environment. This will align with the company's values and show you're a responsible candidate.
✨Show Your Enthusiasm
Let your passion for the role shine through during the interview. Talk about why you want to work in the energy sector and how you can contribute to the team. Mention your eagerness to learn and grow within the company, as they value personal development and career progression.