Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install, maintain, and remove smart meters while providing excellent customer service.
- Company: Join M Group Energy, a leading provider of metering services in the UK energy sector.
- Benefits: Enjoy flexible work, bonuses, health care, and discounts on retail.
- Why this job: Make a difference in people's lives while growing your career in a supportive environment.
- Qualifications: Valid UK driving licence and experience in smart meter installation preferred.
- Other info: Opportunities for progression with 83% of managers promoted from within.
The predicted salary is between 30000 - 42000 £ per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
As an engineer, you’ll be responsible for the safe installation, maintenance and removal of smart meters. Customer service is our top priority. You’ll ensure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. You’ll be completing the installation and removal of smart meters (SMETS2) in our customers' homes, doing around 5 jobs per day. There’s an uncapped bonus for any extra jobs you complete too. You’ll be travelling around your area using your tablet to see your jobs for the day. You will have access to your schedule up to 2 weeks in advance. You’ll also be provided with continuous training to maintain and develop your skills.
What you’ll bring:
- Valid UK driving licence - You must have held your licence for 1 year and have less than 6 points.
- CCN1 / CMA1 / CMA3 all with MET1, or hold an NVQ Level 2 in Smart Metering Dual Fuel.
- Experience installing gas and electric smart meters.
- Previous MOCOPA experience to a multi-rate level.
Bonus qualifications such as REGT1, 3 phase are ideal but not necessary to apply.
We offer a range of benefits designed to support your life in and out of work, including:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to thousands of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- £1000 Safety Bonus per year, paid at 6-month intervals
- £1000 Attendance Bonus per year, paid at 6-month intervals
- Access to an uncapped additional productivity-related bonus
- Regular overtime paid at time and a half and double time on Sundays
- Company van/vehicle and fuel card for business use
- Private health care and health care cash plan
- Discretionary bonus scheme
- 22 days plus bank holiday, rising to 25 days with service
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Locations
Smart Meter Dual Fuel Installer employer: M Group Energy
Contact Detail:
M Group Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Meter Dual Fuel Installer
✨Tip Number 1
Familiarise yourself with the latest smart meter technologies and regulations. Being knowledgeable about SMETS2 meters and their benefits will help you engage effectively with customers during installations.
✨Tip Number 2
Network with current employees or professionals in the metering industry. They can provide insights into the company culture and expectations, which can be invaluable during your interviews.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since this role prioritises customer interaction, think of examples where you've successfully resolved issues or enhanced customer satisfaction.
✨Tip Number 4
Show enthusiasm for ongoing training and development opportunities. Highlighting your willingness to learn and grow within the company can set you apart from other candidates.
We think you need these skills to ace Smart Meter Dual Fuel Installer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in smart meter installation and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that relate to the responsibilities of a Smart Meter Dual Fuel Installer, such as your ability to work independently and your commitment to safety.
Highlight Relevant Qualifications: Clearly list any qualifications you have, such as CCN1, CMA1, or NVQ Level 2 in Smart Metering. If you have additional certifications like REGT1 or experience with MOCOPA, make sure to include those as well.
Showcase Customer Service Skills: Since customer service is a top priority for this role, provide examples of how you've successfully interacted with customers in previous positions. This could include resolving issues, explaining technical information, or ensuring customer satisfaction.
How to prepare for a job interview at M Group Energy
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of smart meters, especially the installation and maintenance processes. Be prepared to discuss your experience with gas and electric smart meters, as well as any relevant qualifications like CCN1 or CMA1.
✨Showcase Your Customer Service Skills
Since customer service is a top priority for the company, be ready to share examples of how you've successfully interacted with customers in the past. Highlight your ability to explain technical information in a friendly and approachable manner.
✨Demonstrate Safety Awareness
Safety is at the heart of this role, so be prepared to discuss how you prioritise safety in your work. Familiarise yourself with health and safety regulations related to smart meter installation and be ready to share how you ensure compliance.
✨Express Your Willingness to Learn
The company values continuous training and development, so express your eagerness to learn and grow within the role. Mention any previous training experiences and how they have helped you in your career.
