Full job description
As Assistant Manager, you will help lead a dedicated team in delivering exceptional, person-centred care to vulnerable adults. You’ll play a key role in ensuring operational excellence, staff development, and the highest standards of support for individuals with complex needs. This service is delivered across 6 small sites, all within 20 minutes of each other. Therefore this is a driver essential role. This a role where you will work closely with the Registered Manager, providing support to ensure the smooth running of our Merthyr services.
Role and Responsibilities
- Deliver compassionate, person-centred care to vulnerable adults, enhancing their quality of life.
- Support the Manager in implementing policies, procedures, and service objectives.
- Lead operations in the Manager’s absence, ensuring continuity and high standards.
- Maintain and evaluate care records to ensure compliance and effectiveness.
- Supervise and support staff development through training, mentoring, and appraisals.
- Monitor care quality across the team, promoting best practices.
- Facilitate meaningful activities that promote dignity, independence, and well-being.
- Work flexibly on a rota, including early, late, night, and weekend shifts.
- Collaborate effectively with colleagues, responding promptly to operational needs.
- Commit to excellence in care for individuals with mental health conditions, complex needs, and learning disabilities.
Experience
You will need to have a QCF Level 3 in Health and Social Care (or working towards), with solid experience in the care sector and regulatory standards. Strong leadership, digital, and relationship-building skills are essential, along with a passion for supporting individuals with complex needs and committed to delivering person-centred care.
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Deputy Manager in Merthyr Tydfil employer: M & D Care
At M & D Care, we pride ourselves on fostering a supportive and inclusive work culture that prioritises the well-being of both our employees and the individuals we serve. As a temporary Caretaker in our Hirwaun residential service, you will benefit from a collaborative environment that encourages professional growth and development, while making a meaningful impact in the lives of those with complex needs. Join us in creating safe and welcoming spaces, where your skills in maintenance and safety will be valued and appreciated.
