Quality Assurance Manager in Bridgwater, Somerset

Quality isn't just a department. It's your mindset. M-CNC is a precision engineering business trusted by customers operating in some of the world's most demanding industries. From aerospace and defence through to advanced engineering and high-specification manufacturing, quality is at the heart of everything we do.

As we continue to grow, we're looking for an experienced Quality Manager to take ownership of our quality function, lead our talented quality team and drive continuous improvement across the business. This is a role for someone who thrives in a precision engineering environment and understands that when tolerances are measured in microns, there is no room for compromise. If you've built your career within aerospace, defence, automotive, motorsport or another highly regulated manufacturing sector, we'd love to hear from you.

About M-CNC: M-CNC has built a reputation for delivering complex precision machined components to exacting standards. Combining advanced CNC machining technology with a highly skilled workforce, we support customers where quality, consistency and reliability are critical to success. Our culture is built around continuous improvement, technical excellence and doing things the right way first time.

The Opportunity: Reporting directly to the Managing Director, you'll be responsible for leading the quality strategy across the business, ensuring compliance with AS9100 standards whilst driving a culture of continuous improvement throughout the organisation. You'll be the key point of contact for customers on all quality-related matters, managing audits, non-conformances, supplier quality performance and the ongoing development of our Quality Management System. This is a highly visible leadership role where you'll have genuine influence on operational performance, customer satisfaction and business growth.

What You'll Be Doing:

• Leading, developing and mentoring the Quality Team
• Maintaining and enhancing the AS9100 Quality Management System
• Hosting customer, supplier and certification audits
• Managing internal, supplier and customer non-conformance processes
• Driving root cause analysis and corrective actions
• Monitoring quality KPIs and identifying improvement opportunities
• Supporting supplier development and quality performance
• Acting as the primary customer contact for quality concerns
• Supporting business-wide continuous improvement initiatives
• Advising on metrology, measurement techniques and inspection best practice
• Working closely with leadership to reduce risk and improve operational performance

What We're Looking For:

Essential:

• Proven experience as a Quality Manager within a precision engineering or machining environment
• Background in aerospace, defence, automotive, motorsport, medical devices or similarly regulated manufacturing sectors
• Strong AS9100 knowledge and experience
• AS9100 Lead Auditor qualification (IRCA-certified)
• Experience leading customer, supplier and certification audits
• Strong root cause analysis and problem-solving capability
• Experience managing quality teams and developing people
• Customer-facing experience within a manufacturing environment
• Strong understanding of metrology and inspection processes
• Commercial awareness and a continuous improvement mindset

Desirable:

• NEBOSH qualification
• Supplier development experience
• Experience programming and using CMM equipment
• Experience completing AS9102 First Article Inspections, PPAP and ISIR documentation

Why Join M-CNC? You'll be joining a business where quality is genuinely valued, not simply measured. This is an opportunity to shape quality standards across the organisation, influence business decisions and work alongside a leadership team committed to investing in people, processes and technology. If you're passionate about engineering excellence and want a role where your expertise will make a visible impact every day, we'd love to hear from you. Apply today and help drive the next chapter of quality excellence at M-CNC.