At a Glance
- Tasks: Coordinate sales and events, manage admin tasks, and create memorable guest experiences.
- Company: Join a leading hotel brand that values hospitality and teamwork.
- Benefits: Free meals, uniform provided, discounts on stays, pension scheme, and career development opportunities.
- Other info: Great opportunities for growth within Marriott's global network.
- Why this job: Be part of a dynamic team and make a real impact in the hospitality industry.
- Qualifications: High school diploma and at least 1 year in customer service.
The predicted salary is between 25000 - 32000 € per year.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co‑workers are committed to a culture of respect and kindness.
What is in it for you:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott’s global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
- Manage administrative tasks within the office – replying to emails, researching potential business opportunities and sharing them with the Sales Team for follow up.
- Assist the team with VIP bedroom reservations as well as ensuring all appropriate alerts, traces and amenities are assigned.
- Assist the team when VIP FAM & Site Visits are due in by putting together sales packs and hotel gift bags.
- Work with the Sales & Events Team to ensure all projects as assigned are completed with the highest degree of attention and keep to deadlines as set.
- Act as a resource for other hotel departments and key stakeholders when a request for brochures or sales information is requested.
- Use MGS, Marsha, Opera and internal programs to produce reports as and when required and requested.
- Keep apprised of hotel developments and ensure all collateral and correspondence is kept up-to-date.
- Effectively develop relationships with key internal and external stakeholders.
- Create contracts as required for Corporate, FIT and Group proposals.
- Effectively communicate all key information from Sales & Events Team to the hotel and key stakeholders.
- Follow all hotel and company processes and procedures.
- Proactively solicit previous customers and event bookers for future opportunities.
- Conduct compelling show rounds to win the business.
- Coordinate all customer requirements, including communication and completing verbally and in writing with the customer the details of an event up to handover to operations on the day of event execution.
- Generate incremental revenue and deliver excellent guest service.
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Preferred Qualifications:
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience in a customer service role.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
SALES AND EVENTS COORDINATOR in Cardiff employer: M Cardiff - Sales
Join Marriott, a world-leading hotel brand, where we prioritise exceptional hospitality and the holistic wellbeing of our associates. Enjoy a supportive work culture that fosters respect and kindness, alongside benefits like free meals on duty, career development opportunities, and access to global training programs. With a commitment to creating memorable experiences for guests, Marriott offers a unique environment for personal and professional growth in the vibrant hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land SALES AND EVENTS COORDINATOR in Cardiff
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Sales and Events Coordinator role.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since Marriott emphasises respect and kindness, think of examples from your past experiences that showcase these qualities. We want to see how you fit into our team!
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've managed multiple tasks or projects in previous roles. Highlighting your ability to juggle responsibilities will impress us as we look for someone who can handle the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our dynamic team at Marriott. Let’s get you started on this exciting journey!
We think you need these skills to ace SALES AND EVENTS COORDINATOR in Cardiff
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share any relevant experiences that highlight your passion.
Tailor Your Application:Make sure to customise your application to match the Sales and Events Coordinator role. Highlight your skills in managing administrative tasks and your ability to build relationships with stakeholders. We love seeing how you fit into our team!
Be Clear and Professional:Use clear and professional language throughout your application. Remember, communication is key in this role, so show us you can convey information effectively. Keep it concise but informative!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing company culture!
How to prepare for a job interview at M Cardiff - Sales
✨Know the Company Inside Out
Before your interview, take some time to research the hotel brand and its values. Understand their commitment to exceptional hospitality and how they create memorable experiences for guests. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales and Events Coordinator, your ability to deliver excellent customer service is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you’ve managed relationships and resolved issues, as this will demonstrate your suitability for the role.
✨Be Ready for Role-Specific Questions
Expect questions related to managing administrative tasks, coordinating events, and working with various stakeholders. Brush up on your knowledge of tools like MGS, Marsha, and Opera, as well as your ability to generate reports. Being familiar with these aspects will show that you’re prepared and capable.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and career development paths within the company. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
