Program Support Specialist - United Kingdom
Program Support Specialist - United Kingdom

Program Support Specialist - United Kingdom

Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support our Facilities Engineering team with project tracking, security processing, and supplies management.
  • Company: Join M.C. Dean, a cutting-edge, paperless company leading in facilities engineering.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a team that values innovation and adaptability while making a real impact.
  • Qualifications: High School Diploma or GED with 6+ years of experience; tech-savvy and organised.
  • Other info: Must be able to obtain a Top Secret/SCI Security Clearance.

The predicted salary is between 30000 - 42000 Β£ per year.

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Project Support Specialist

Program Support Specialist to join our Facilities Engineering Operations & Maintenance team. The Program Support Specialist will play a critical role in supporting the overall success of our facilities engineering program, with a focus on security processing and supplies management. This is a support role, providing administrative assistance to project / account managers and other project/account team members. You will be required to perform project tracking through various programs (including but not limited to excel, salesforce, and SharePoint), security processing, and supplies management. We are a cutting edge company that is almost entirely paperless and a high proficiency with computers, smartphones, and tablets is required. You may also be required to schedule travel arrangements and provide customer service to our clients on an as needed basis. As this is a dynamic role, your duties may change at any time; an ability to adapt and learn quickly is vital.

Responsibilities

  • Provide administrative and operational support to the Facilities Engineering Operations & Maintenance program, with a specific focus on security processing and supplies management.
  • Coordinate security clearance processing for staff and contractors, ensuring compliance with company policies and regulatory requirements.
  • Maintain accurate records of security clearances, background checks, and access control permissions.
  • Assist in the procurement and management of supplies, equipment, and materials for facilities maintenance and operations.
  • Monitor inventory levels, track usage, and reorder supplies as needed to ensure continuity of operations.
  • Collaborate with internal stakeholders and external vendors to source, purchase, and deliver supplies in a timely and cost-effective manner.
  • Develop and maintain relationships with suppliers and negotiate favorable terms and pricing agreements.
  • Assist in the development and implementation of security protocols and procedures to safeguard company assets and personnel.
  • Support the Facilities Engineering Operations & Maintenance team in various administrative tasks, such as scheduling, document management, and data entry.
  • Project accounting
  • Some faxing, scanning, and printing
  • Pulling Permits and Scheduling Inspections
  • Providing customer service to clients
  • Taking notes and recording meeting minutes during meetings
  • Assisting with project scheduling
  • Material purchasing and receiving tracking
  • Timesheet assistance and general support to field employees
  • Processing of project team credit card transactions
  • Processing of security and access request for team members, subcontractors, and other personnel as needed
  • Processing of incoming customer tickets
  • Qualifications / Skills Sets / Expectations:

  • High School Diploma or GED with 6+ years of experience
  • Ability to obtain and maintain a Top Secret/SCI Security Clearance, with polygraph
  • Basic knowledge of Adobe and/or Bluebeam
  • Familiarity with professional grade scanners/printers/fax machines
  • Extreme proficiency in all Microsoft office products (Excel, Word, PowerPoint)
  • Experience with SharePoint would be an advantage
  • Extreme proficiency with computers in general and an ability to learn new programs rapidly and effectively
  • Must be committed to excellence and generate a high quality of work.
  • Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.
  • Proven experience in program support or administrative role, preferably in facilities management or security operations.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Excellent communication skills, both verbal and written, with the ability to effectively interact with internal and external stakeholders.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
  • Knowledge of security clearance processes, access control procedures, and regulatory requirements (preferred).
  • Experience with procurement processes, inventory management, and vendor relations.
  • Desired Skills:

  • Extreme proficiency with computers
  • Extreme proficiency with all Microsoft office programs (Excel, Word, PowerPoint, etc)
  • Ability to adapt with a fast pace constantly changing environment
  • Ability to learn new tasks and especially new computer programs quickly and effectively
  • Abilities:

  • Exposure to computer screens for an extended period of time
  • Sitting for extended periods of time
  • Reach by extending hands or arms in any direction
  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard
  • Listen to and understand information and ideas presented through spoken words and sentences
  • Communicate information and ideas in speaking so others will understand
  • Read and understand information and ideas presented in writing
  • Apply general rules to specific problems to produce answers that make sense
  • Identify and understand the speech of another person
  • Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

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    Program Support Specialist - United Kingdom employer: M. C. Dean

    M.C. Dean is an innovative employer that prioritises employee growth and development within a dynamic work environment. As a Program Support Specialist, you will benefit from a collaborative culture that values adaptability and excellence, while also enjoying opportunities for professional advancement in the cutting-edge field of facilities engineering. Located in the UK, our paperless operations and commitment to technology ensure that you will be equipped with the latest tools to succeed in your role.
    M

    Contact Detail:

    M. C. Dean Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Program Support Specialist - United Kingdom

    ✨Tip Number 1

    Familiarise yourself with the specific software mentioned in the job description, such as Excel, Salesforce, and SharePoint. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.

    ✨Tip Number 2

    Highlight any previous experience you have in facilities management or security operations. Be ready to discuss specific examples of how you've successfully supported projects in these areas, as this will show your relevance to the role.

    ✨Tip Number 3

    Prepare to discuss your organisational and time management skills. Think of instances where you've had to prioritise tasks effectively, especially in a fast-paced environment, as this is crucial for the Program Support Specialist role.

    ✨Tip Number 4

    Research M.C. Dean and their facilities engineering programme. Understanding their values and recent projects can help you tailor your responses in interviews and show that you're genuinely interested in contributing to their success.

    We think you need these skills to ace Program Support Specialist - United Kingdom

    Administrative Support
    Project Tracking
    Security Clearance Processing
    Supplies Management
    Inventory Management
    Vendor Relations
    Microsoft Office Suite Proficiency
    SharePoint Experience
    Communication Skills
    Organisational Skills
    Time Management
    Customer Service
    Adaptability
    Problem-Solving Skills
    Attention to Detail

    Some tips for your application 🫑

    Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Program Support Specialist role. Emphasise your proficiency in Microsoft Office, project support, and any experience with security processes.

    Craft a Strong Cover Letter: Write a compelling cover letter that showcases your understanding of the role and the company. Mention specific examples from your past experiences that demonstrate your ability to adapt quickly and manage supplies effectively.

    Highlight Relevant Skills: In your application, clearly outline your organisational skills, time management abilities, and experience with procurement processes. These are crucial for the role and should be evident in your written application.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Program Support Specialist position.

    How to prepare for a job interview at M. C. Dean

    ✨Showcase Your Technical Skills

    As a Program Support Specialist, you'll need to demonstrate your proficiency with various software tools like Excel, Salesforce, and SharePoint. Be prepared to discuss specific examples of how you've used these tools in previous roles, and if possible, bring along a portfolio or examples of your work.

    ✨Understand Security Clearance Processes

    Since this role involves security processing, it's crucial to have a basic understanding of security clearance procedures. Research the typical processes involved and be ready to discuss any relevant experience you have in this area during the interview.

    ✨Emphasise Adaptability

    This position requires someone who can adapt to a dynamic environment. Prepare to share examples of how you've successfully managed change in previous roles, highlighting your ability to learn new tasks and technologies quickly.

    ✨Prepare for Customer Service Scenarios

    Customer service is a key part of this role. Think of situations where you've had to deal with clients or stakeholders, and be ready to discuss how you handled those interactions, focusing on your communication skills and problem-solving abilities.

    Program Support Specialist - United Kingdom
    M. C. Dean
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    • Program Support Specialist - United Kingdom

      Full-Time
      30000 - 42000 Β£ / year (est.)
    • M

      M. C. Dean

      1000+
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