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For Companies At a Glance
- Tasks: Analyse systems, troubleshoot issues, and support engineering teams in a dynamic environment.
- Company: Join M.C. Dean, a leader in innovative cyber-physical solutions.
- Benefits: Enjoy competitive pay, flexible schedules, and opportunities for professional growth.
- Why this job: Be part of a passionate team driving impactful change in technology and engineering.
- Qualifications: High school diploma with relevant experience; certifications preferred.
- Other info: Travel opportunities and a collaborative work culture await you!
The predicted salary is between 36000 - 60000 £ per year.
About M.C. Dean
M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.
Why Join Us?
Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.
Responsibilities
- Analyze system performance and recommend improvements
- Provide support to the system administration and engineering team
- Using advanced knowledge of networking principles and system administration skills to troubleshoot systems and operating systems
- Communicate with customers, manufacturers, vendors and system administrators
- Train system users and other system support personnel
- Analyze and modify preventive maintenance checklists for system changes
- Troubleshoot system performance issues and implement corrective actions
- Organize and prepare detailed documentation of system performance, including service request records and analysis
- Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
- Conduct in-depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
- Provide onsite system support post deployment
- Read and interpret engineering drawings
- Understand SOP and SOW documentation
- Ensure test lab equipment is maintained
- Interface with engineering team to ensure design efficiency
- Interface with internal and external customers demonstrating excellent oral and written communication skills
- Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
- Read blueprints, schematics and statements of work (SOW)
- Coordinate with field personnel and/or engineering team to discuss any potential installation issues
- Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
- Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed-circuit systems)
- Perform all duties with minimal direct supervision
Key Requirements
- Ability to travel up to 10%
Education
- High School Diploma/GED with 6+ years of experience with installation, troubleshooting and/or testing of electronic security systems or Associates with 4+ years of experience
Requirements
- Reliable attendance at customer site during work hours required by customer
- Ability to work a flexible schedule that includes occasional nights and weekends
- Ability to travel CONUS and OUS
Preferred Industry Certifications
- CCST certification, Security+ certification
Abilities
- Exposure to computer screens for an extended period of time
- Sitting for extended periods of time
- Reach by extending hands or arms in any direction
- Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard
- Listen to and understand information and ideas presented through spoken words and sentences
- Communicate information and ideas in speaking so others will understand
- Read and understand information and ideas presented in writing
- Apply general rules to specific problems to produce answers that make sense
- Identify and understand the speech of another person
Tech Specialist 1 - UK employer: M.C. Dean, Inc
Contact Detail:
M.C. Dean, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Specialist 1 - UK
✨Tip Number 1
Network like a pro! Reach out to current employees at M.C. Dean on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Tech Specialist role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can discuss system performance, troubleshooting, and your experience with electronic security systems confidently.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your past experiences. Remember, M.C. Dean values excellent oral and written communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the M.C. Dean team.
We think you need these skills to ace Tech Specialist 1 - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tech Specialist role. Highlight your experience with electronic security systems and any relevant certifications. We want to see how your skills match up with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about engineering innovation and how you can contribute to our team. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Communication Skills: Since this role involves communicating with customers and team members, make sure your written application reflects your ability to convey information clearly. We love candidates who can express their ideas effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at M.C. Dean, Inc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of networking principles and system administration. Be ready to discuss specific technologies you've worked with, as well as any troubleshooting experiences. This will show that you’re not just familiar with the concepts but can apply them in real-world scenarios.
✨Show Off Your Communication Skills
Since the role involves liaising with customers and team members, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated technical information to non-technical audiences. This will demonstrate your ability to bridge the gap between tech and users.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or troubleshoot issues. Think through common scenarios you might face in the role and how you would approach them. This will help you showcase your analytical skills and problem-solving abilities.
✨Research M.C. Dean’s Projects
Familiarise yourself with M.C. Dean's recent projects and innovations in cyber-physical solutions. Being knowledgeable about their work will not only impress your interviewers but also allow you to tailor your answers to align with their values and mission.
