Apprentice Business Administrator

Introduction

MB Medical Solutions is looking for a proactive person to join their team as an Apprentice Business Administrator. This will be a busy and varied hands-on role supporting our Training and Event divisions as well as general day-to-day admin operations while studying to achieve their Business Administrator Level 3 Apprenticeship.

About the Employer

MB Medical Solutions was formed in 2014 MB Medical Solutions and has been committed to providing exceptional medical care at some of the UK’s highest profile events, including the iconic Goodwood festivals. Bringing together event cover and first aid training, MB Medical Solutions creates safe gatherings and confident, highly skilled first aid providers. Their vision is to become the global leader in taking excellent medical care to wherever people need it.

What You'll Do

What you will gain:

• Real-time experience with MB Medical Solutions, a leading event medical and first aid training provider based at Goodwood Racecourse
• The chance to become an integral team member supporting course bookings, marketing, compliance paperwork and equipment management for our growing training division
• A Level 3 Business Administrator Apprenticeship qualification

Key Responsibilities include but are not limited to:

Training:

• Managing course enquiries, bookings, invoices and the training calendar
• Sending joining instructions and managing cancellations/waitlists
• Updating our website for both Training/event work and the new clinic
• Maintaining the client/prospect database and following up enquiries training and event work
• Preparing course packs, registers and certificates, and managing the Qualsafe learner portal
• Maintaining trainer files and the training equipment register (manikins, AEDs, trauma kits)

Events:

• Tracking consumable stock and coordinating equipment transport to on-site courses and events
• Supporting a simple revenue log for management reporting
• Assisting the Event logistics manager with event prep ahead of large events

General:

• Sending wait emails to general enquiries
• Helping to streamline CEO Emails
• Updating our onboarding platform
• Maintaining and logging patient records
• Filing records in line with awarding body requirements and supporting our quality assurance process

Who you will be:

• Someone who is proactive and willing to learn
• Someone who is confident and will be comfortable working as part of a small team
• Someone happy to use their initiative and has strong communication skills
• Someone who is organised and reliable
• Someone who can travel to Goodwood Racecourse each day and occasionally to other sites to support courses

Training Outcome

On successful completion of the apprenticeship there is good potential to secure a permanent role within the training division depending on the needs of the business.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Initiative
• Confident Telephone Manner
• Accurate record-keeping
• Proactive nature
• Reliable
• Punctual
• Friendly
• Approachable

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Math - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday 9am - 5pm including 6-hours study time per week.

Expected Duration: 1 Year 6 Months

Training Provider: CHICHESTER COLLEGE GROUP