Learning & Development Manager in Tipton

Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.

Location: Tipton

Doocey Group is a family‑run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which we’ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast‑paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here.

The Learning & Development Manager is responsible for driving Doocey Group’s performance development strategy by designing, implementing, and evaluating learning programs that enhance employees’ skills, performance, and career growth alongside specific performance objectives linked to the Company Performance Development Review Programme (Appraisals). This role partners with the senior leadership team to identify training needs, align learning initiatives with business objectives, and foster a culture of continuous development.

As L&D Manager you will manage and monitor Managers’ commitment and moreover their ability in reviewing performance objectives and personal training development plans for staff, create and deliver engaging training solutions, both in‑person and digital, while monitoring effectiveness through data‑driven evaluation and ensures compliance with regulatory and professional training requirements. A significant part of this role is upskilling and mentoring the senior leadership team, managers and supervisors in the performance development process and aligning this with ensuring employees and managers are on track with the performance objectives set and the support, training and resources required to deliver this.

Responsibilities:

• Track and monitor employee performance against objectives collated from line managers evidence‑based results.
• Support managers and employees with strategies where performance is not aligning and ensure training, mentoring, support, knowledge and progression strategies are deployed to help improve performance.
• Track and monitor senior leaders and managers to drive performance reviews and 1-2-1s whilst also ensuring their commitment to employee performance development plans.
• Facilitate and deliver training sessions and workshops.
• Support senior leadership to ensure alignment training programmes with business goals.
• Review training effectiveness data and identify areas of improvement.
• Support managers in creating individual development plans.
• Collaborate with HR on onboarding and career development initiatives.
• Produce a monthly performance objective report across the business, reporting on key areas of strength, weakness and make suggestions for any departments lacking commitment to the performance development process.
• Conduct training needs analyses in collaboration with department heads.
• Design and roll out new training programmes in response to business changes.
• Manage large‑scale training initiatives such as leadership development or change management.
• Evaluate and select new learning technologies, platforms or vendors.
• Budget tracking and reporting for L&D spend.

Personal Qualities:

• Passion for learning and development.
• Leadership and the ability to influence.
• Strategic thinking.
• Excellent communication skills.
• Empathy and emotional intelligence.
• Analytical and data‑driven mindset.
• Resilience and adaptability.
• Creativity and innovation.
• Organisation and time management.
• Integrity and professionalism.

Technical Skills & Experience:

• Experience implementing or enhancing a performance management framework.
• Proven experience in learning and development, training design, and/or talent development.
• Strong knowledge of learning principles and instructional design methods.
• Ability to work collaboratively with different stakeholders, including employees, management and regulatory agencies.

Qualifications & Training:

• CIPD Level 5 or equivalent (desirable).

Doocey Group value a diverse workforce and welcome applications from all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.