At a Glance
- Tasks: Welcome guests, handle enquiries, and ensure a top-notch spa experience.
- Company: Join the vibrant team at voco Lythe Hill Hotel and Spa.
- Benefits: Enjoy competitive pay, training, pension scheme, and free parking.
- Other info: Flexible weekend shifts with opportunities for personal growth.
- Why this job: Be part of a fun, health-focused environment while making guests feel special.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
The Spa at voco Lythe Hill Hotel and Spa is currently recruiting for a weekend receptionist. Are you interested in personal health and fitness, great with people and enjoy delivering great service? Then this may be the job for you.
As part of IHG hotels, you will enjoy the best employee discount scheme in the industry, with great rates on hotels worldwide. You will join a passionate and friendly team, where wellbeing and fun is the essence of everything they do.
Responsibilities:- Welcoming our spa and health club guests and members.
- Dealing with enquiries and ensuring a high level of guest satisfaction.
- Ensuring all telephone calls are dealt with in a friendly, efficient and professional manner and taking bookings and reservations.
- Assisting with ad hoc tasks to ensure that all areas within the club/spa are kept clean, tidy and well presented at all times.
- Possess good communication skills and have a friendly and professional manner.
- Be able to deliver a high standard of customer service.
- Be able to work early and late shifts and weekends.
- Be numerate and IT literate.
- Be able to work under pressure.
You must be able to work between Saturday and Sunday and shifts between the hours of 7:30am and 8:30pm.
Benefits:- Company pension.
- On-site parking.
- Referral programme.
Weekend Spa Receptionist in Haslemere employer: Lythe Hill Hotel
At voco Lythe Hill Hotel and Spa, we pride ourselves on being an exceptional employer that values personal health and wellbeing. Our team enjoys a vibrant work culture where fun and camaraderie are at the heart of everything we do, alongside competitive benefits such as the best employee discount scheme in the industry and opportunities for training and development. Join us to be part of a passionate team dedicated to delivering outstanding service in a beautiful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Spa Receptionist in Haslemere
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Lythe Hill Hotel and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Weekend Spa Receptionist in Haslemere
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Lythe Hill Hotel that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Lythe Hill Hotel.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Lythe Hill Hotel get a sense of who you are beyond your experience!
How to prepare for a job interview at Lythe Hill Hotel
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Lythe Hill Hotel and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
