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- Tasks: Manage customer accounts and oversee projects from concept to delivery in luxury packaging.
- Company: Join a sustainability-led bespoke packaging company making a difference for global brands.
- Benefits: Competitive salary, opportunities for growth, and a chance to work with innovative solutions.
- Why this job: Be a key player in driving sustainable packaging solutions and enhancing customer satisfaction.
- Qualifications: Experience in technical sales or project management, with a passion for luxury products.
- Other info: Dynamic role with exposure to international operations and cutting-edge packaging technologies.
The predicted salary is between 36000 - 60000 £ per year.
We are a luxury, sustainability-led bespoke packaging company delivering premium, innovative solutions to global brands and retailers. Our packaging is designed in close collaboration with our customers and manufactured to the highest standards. Quality, craftsmanship, technical excellence, and responsible sourcing are at the heart of everything we do.
Lyte packaging forms part of the Sisemen group, a group of companies offering end to end product services such as design, sourcing, packaging, co-packing, fulfilment and digital marketing. We enable clients to meet their sustainable packaging objectives. Partnering with global brands, retailers, and businesses, we provide a full-service solution tailored to sustainability goals. We are dedicated to driving environmental responsibility through cutting-edge packaging technologies and solutions that make a difference.
Role Description
We are seeking a highly organised and commercially minded Technical Sales Manager to play a pivotal role across both front-end and back-end operations. This is a hands-on, cross-functional position combining customer account management, technical sales support, project management, and production coordination. The successful candidate will act as a key bridge between customers, the sales team, suppliers, and our manufacturing partners, while also working closely with senior leadership to help define and execute the company’s long-term strategy.
Key Responsibilities
- Manage and grow existing customer accounts, acting as a primary point of contact
- Support the sales team with technical input, quotations, specifications, and feasibility assessments
- Translate customer briefs into clear technical and production-ready documentation
- Ensure a high level of customer satisfaction through proactive communication and problem-solving
- Oversee projects from initial concept through to production and delivery
- Liaise directly with the factory in China to manage timelines, specifications, and quality standards
- Assist with production planning, sampling, approvals, and troubleshooting
- Monitor costs, lead times, and risk throughout the project lifecycle
- Build and maintain strong relationships with suppliers and manufacturing partners
- Coordinate material sourcing, component development, and sustainability requirements
- Support continuous improvement in processes, quality, and efficiency
- Work closely with the senior team to define and deploy overall business strategy
- Provide insights on technical capability, innovation, and operational performance
- Support preparation and delivery of exhibitions, trade shows, and industry events
- Contribute to the development of new products and sustainable packaging solutions
Skills & Experience Required
- Experience in technical sales, account management, or project management within the packaging industry
- Strong understanding of bespoke or luxury products and production processes
- Excellent communication skills, with the ability to work across cultures and time zones
- Highly organised, detail-oriented, and capable of managing multiple projects simultaneously
- Commercial awareness with a solution-focused mindset
- Experience working with overseas factories, particularly in China
- Knowledge of sustainable materials, responsible sourcing, or luxury packaging
- Exposure to exhibitions or trade shows
- Background in print, packaging engineering, or product development
Technical Account Manager employer: Lyte Packaging
Contact Detail:
Lyte Packaging Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its sustainability goals. Show us you’re not just another candidate; demonstrate your passion for luxury packaging and how you can contribute to their mission.
✨Tip Number 3
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your enthusiasm and professionalism. Plus, it keeps you fresh in their minds!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re all about making connections that matter.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Show Your Passion for Sustainability: We want to see your enthusiasm for sustainable packaging! Make sure to highlight any relevant experience or projects that showcase your commitment to environmental responsibility. This will resonate with us and our mission.
Tailor Your Application: Don’t just send a generic CV and cover letter. Take the time to tailor your application to the Technical Account Manager role. Use keywords from the job description and demonstrate how your skills align with what we’re looking for.
Be Clear and Concise: When writing your application, clarity is key. We appreciate well-structured documents that get straight to the point. Avoid jargon unless it’s relevant, and make sure your experience shines through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Lyte Packaging
✨Know Your Packaging Inside Out
Make sure you brush up on the latest trends in luxury and sustainable packaging. Understand the materials, processes, and technologies that are shaping the industry. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their innovative solutions.
✨Showcase Your Project Management Skills
Be ready to discuss specific projects you've managed, especially those involving technical sales or account management. Highlight your ability to oversee projects from concept to delivery, and share examples of how you've navigated challenges with suppliers or manufacturing partners.
✨Communicate Clearly and Confidently
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Use examples to demonstrate your communication skills, especially in cross-cultural settings. Remember, it's about building relationships, so show your personable side!
✨Align with Their Sustainability Goals
Research the company's commitment to sustainability and be prepared to discuss how your values align with theirs. Share any relevant experience you have with sustainable materials or responsible sourcing, and express your enthusiasm for contributing to their mission of driving environmental responsibility.
