At a Glance
- Tasks: Conduct usability tests, interviews, and surveys to drive customer-focused product decisions.
- Company: Global fashion shopping platform with a commitment to customer insights.
- Benefits: Competitive family leave, training allowance, and flexible remote work options.
- Other info: Opportunity to work remotely and collaborate with product and design teams.
- Why this job: Join a dynamic team and shape the future of ecommerce through user research.
- Qualifications: Strong applied research skills and experience in ecommerce.
The predicted salary is between 36000 - 60000 £ per year.
A global fashion shopping platform is seeking a Senior User Researcher to enhance customer-driven product decisions. The role requires running usability tests, interviews, and surveys. Candidates should possess strong applied research skills, be comfortable working closely with product and design teams, and have experience in ecommerce. This position offers numerous benefits including competitive family leave, a training allowance, and the flexibility of remote work options.
Senior User Researcher — Scale Customer Insights (Remote) employer: Lyst
Lyst is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for innovative marketers looking to make a significant impact in the fashion industry. With a focus on employee growth and development, Lyst offers unique opportunities to engage with diverse stakeholders while driving full-funnel marketing strategies in a vibrant London setting, renowned for its rich fashion heritage. Join us to be part of a forward-thinking team that values creativity and results, all while enjoying the benefits of working in one of the world's fashion capitals.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Researcher — Scale Customer Insights (Remote)
✨Tip Number 1
Network like a pro! Reach out to folks in the ecommerce and user research space. Use LinkedIn or even our StudySmarter community to connect with people who can give you insights or refer you to opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best usability tests, interviews, and surveys. Make it easy for potential employers to see how you can enhance their customer-driven product decisions.
✨Tip Number 3
Prepare for those interviews! Research the company’s products and think about how your experience aligns with their needs. Be ready to discuss specific examples of how you've worked closely with product and design teams.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Senior User Researcher role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Senior User Researcher — Scale Customer Insights (Remote)
Some tips for your application 🫡
Show Off Your Research Skills:Make sure to highlight your applied research skills in your application. We want to see how you've used these skills in real-world scenarios, especially in ecommerce. Share specific examples that demonstrate your ability to run usability tests, interviews, and surveys.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to the role. Mention how your experience aligns with enhancing customer-driven product decisions and working closely with product and design teams.
Be Authentic:Let your personality shine through in your written application. We appreciate authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for user research and how it drives your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Lyst
✨Know Your Research Methods
Brush up on your usability testing, interviews, and survey techniques. Be ready to discuss specific examples from your past work where you successfully applied these methods to gather insights that influenced product decisions.
✨Understand the Ecommerce Landscape
Familiarise yourself with current trends in ecommerce and how user research can drive customer satisfaction. Show that you’re not just a researcher but someone who understands the business side of things and can contribute to strategic discussions.
✨Collaborate Like a Pro
Since this role involves working closely with product and design teams, prepare to share experiences where you’ve collaborated effectively. Highlight your communication skills and how you’ve facilitated discussions to ensure user insights are integrated into the design process.
✨Embrace Remote Work Culture
As this position is remote, demonstrate your ability to thrive in a virtual environment. Share strategies you use to stay organised and engaged while working remotely, and be ready to discuss how you maintain effective communication with your team.
