Lyst is seeking a Senior Customer Operations Manager to lead and scale the Customer Operations squad across all channels, ensuring a high‑quality customer experience. You will coach a leadership tier and act as the voice of the customer to influence product and partnerships decisions.
You will manage an outsourced partner, drive automation and process improvements, and collaborate with Product, Partnerships and Finance to shape the future service model.
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Senior Customer Ops Leader - AI-Driven Scale & Outsourcing employer: Lyst
At Lyst, we pride ourselves on being an exceptional employer, fostering a dynamic and innovative work culture that empowers our software engineers to thrive. With a focus on collaboration and autonomy, our team enjoys the freedom to tackle complex challenges in a fast-paced environment while utilising cutting-edge technologies. We offer ample opportunities for professional growth, including participation in industry events and open-source projects, making Lyst an ideal place for those looking to make a meaningful impact in the world of fashion technology.
