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- Tasks: Conduct usability tests, interviews, and surveys to drive customer insights.
- Company: Global fashion shopping platform focused on customer-driven product decisions.
- Benefits: Competitive family leave, training allowance, and flexible remote work options.
- Why this job: Join a dynamic team and shape the future of ecommerce through user research.
- Qualifications: Strong applied research skills and experience in ecommerce.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A global fashion shopping platform is seeking a Senior User Researcher to enhance customer-driven product decisions. The role requires running usability tests, interviews, and surveys. Candidates should possess strong applied research skills, be comfortable working closely with product and design teams, and have experience in ecommerce. This position offers numerous benefits including competitive family leave, a training allowance, and the flexibility of remote work options.
Senior User Researcher — Scale Customer Insights (Remote) in London employer: Lyst
Contact Detail:
Lyst Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Researcher — Scale Customer Insights (Remote) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the ecommerce and user research space. Use LinkedIn or even our StudySmarter community to connect with people who can give you insights or refer you to opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best usability tests, interviews, and surveys. Make sure it’s easy to navigate and visually appealing—first impressions matter!
✨Tip Number 3
Prepare for those interviews! Research the company and its products thoroughly. Think about how your experience aligns with their needs, especially in enhancing customer-driven product decisions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Senior User Researcher role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Senior User Researcher — Scale Customer Insights (Remote) in London
Some tips for your application 🫡
Showcase Your Research Skills: Make sure to highlight your applied research skills in your application. We want to see how you've used these skills in real-world scenarios, especially in ecommerce settings. Share specific examples that demonstrate your ability to run usability tests, interviews, and surveys.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to reflect the job description. Mention how your experience aligns with enhancing customer-driven product decisions and working closely with product and design teams.
Be Authentic: Let your personality shine through in your written application. We appreciate authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for user research and how it drives your work in the fashion ecommerce space.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Lyst
✨Know Your Research Methods
Brush up on your usability testing, interviews, and survey techniques. Be ready to discuss specific examples from your past work where you successfully applied these methods to gather insights that influenced product decisions.
✨Showcase Your Collaboration Skills
Since the role involves working closely with product and design teams, prepare to share experiences where you collaborated effectively. Highlight how you communicated research findings and how they shaped team decisions.
✨Understand the Ecommerce Landscape
Familiarise yourself with current trends in ecommerce and how user research can drive customer satisfaction. Bring insights about what makes a great online shopping experience and be prepared to discuss how you would apply this knowledge in the role.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the company's approach to user research and how they integrate customer feedback into their product development. This shows your genuine interest in the role and the company.