Lyst is seeking a Senior Customer Operations Manager to lead the Customer Operations squad across all channels, delivering high-quality customer experiences as growth continues. You will coach leaders, partner with an outsourced partner, and drive improvements using data and operational intelligence.
You will influence product and partnerships decisions, collaborate with cross-functional teams, and shape governance and performance standards while ensuring wellbeing across teams.
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Senior Customer Ops Lead Scale & Automate Support (Remote) in London employer: Lyst
At Lyst, we pride ourselves on being an exceptional employer, fostering a dynamic and innovative work culture that empowers our software engineers to thrive. With a focus on collaboration and autonomy, our team enjoys the freedom to tackle complex challenges in a fast-paced environment while utilising cutting-edge technologies. We offer ample opportunities for professional growth, including participation in industry events and open-source projects, making Lyst an ideal place for those looking to make a meaningful impact in the world of fashion technology.
