Lyst is a global fashion shopping platform seeking a Customer Ops Specialist to own systems, workflows, automation and reporting, enabling scalable customer care aligned with business needs. You will identify recurring problems, analyze data to uncover root causes, and collaborate with stakeholders to build robust, scalable solutions.
Responsibilities include handling customer queries, implementing AI-driven workflows for high-volume tasks, tuning automation for quality, and building dashboards
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Locations
Customer Ops Automation & Insights Specialist in Derry, Londonderry employer: Lyst
At Lyst, we pride ourselves on being an exceptional employer, fostering a dynamic and innovative work culture that empowers our software engineers to thrive. With a focus on collaboration and autonomy, our team enjoys the freedom to tackle complex challenges in a fast-paced environment while utilising cutting-edge technologies. We offer ample opportunities for professional growth, including participation in industry events and open-source projects, making Lyst an ideal place for those looking to make a meaningful impact in the world of fashion technology.
