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- Tasks: Service washroom equipment and deliver excellent customer service across the Lake District.
- Company: Join Lyreco, a global leader in workplace solutions with a supportive team.
- Benefits: Enjoy 31 days holiday, pension scheme, and community volunteering days.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact while working independently in a dynamic environment.
- Qualifications: Full UK Driving Licence and strong interpersonal skills required.
The predicted salary is between 31473 - 31473 £ per year.
Service Area – Lake District and surrounding areas | Full-time | Permanent
Salary - £31,473.00 per annum | Permanent | Full-time 45 hrs pw (Mon–Fri)
Join Lyreco, a global leader in workplace solutions, as a Washroom Service Operative.
As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Benefits:
- 31 days holiday, rising to 38, after longer service (inclusive of bank holidays)
- Pension & Life Assurance Scheme
- 2 fully paid community volunteering days each year
- Referral Scheme
- Opportunity for career break – after 3 years of service
What you’ll do:
- Responsible for the removal and disposal of waste from the premises of production
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off
- Perform daily vehicle checks prior to starting customer service visits
- Complete all service schedules allocated by Service Support Administrator
- Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD)
What we’re looking for:
- Full UK Driving Licence (Essential)
- Ability to organise and plan their own workload
- This is a standalone role where you will be required to work under your own initiative.
- Demonstrates excellent interpersonal skills
- An ability to remain professional and diplomatic whilst dealing with customers.
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check.
Why Lyreco?
- Work with a supportive, inclusive team.
- Be part of a global business that values sustainability and people.
- Opportunities to grow and make an impact every day.
Apply today and help us deliver excellence to our customers. As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community. We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace.
Washroom Service Operative - Lake District employer: Lyreco
Contact Detail:
Lyreco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Washroom Service Operative - Lake District
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lyreco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and think about how your skills match the role of a Washroom Service Operative. Be ready to share examples of your customer service experience and how you handle challenges.
✨Tip Number 3
Dress the part! Even though this is a hands-on role, showing up looking professional can make a great first impression. It shows that you respect the opportunity and are serious about the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Washroom Service Operative - Lake District
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Washroom Service Operative role. Highlight any relevant customer service experience and your ability to work independently, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a great fit. Don’t forget to mention your full UK driving licence!
Show Off Your Interpersonal Skills: Since you'll be dealing with customers, it's important to showcase your excellent interpersonal skills. Share examples of how you've handled customer interactions in the past, demonstrating professionalism and diplomacy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at Lyreco
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Washroom Service Operative. Familiarise yourself with the equipment you'll be servicing, like feminine hygiene units and nappy waste systems. This knowledge will show your enthusiasm and readiness for the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, prepare examples of how you've provided excellent customer service in the past. Think about situations where you remained professional and diplomatic, even under pressure. This will demonstrate that you can represent the company well.
✨Be Ready to Discuss Safety Protocols
Safety is key in this job, so brush up on health and safety requirements related to waste disposal and manual handling. Be prepared to discuss how you would ensure compliance with these protocols during your daily tasks. This shows that you take safety seriously.
✨Plan Your Journey
Since a full UK driving licence is essential, plan your route to the interview location ahead of time. Arriving on time not only reflects your organisational skills but also sets a positive tone for the meeting. Plus, it gives you a chance to relax before the interview starts!