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- Tasks: Service washroom equipment and deliver excellent customer service.
- Company: Join a global business that values sustainability and inclusivity.
- Benefits: Supportive team, growth opportunities, and a focus on wellbeing.
- Other info: Be part of a diverse workplace where everyone can thrive.
- Why this job: Make a real impact while working independently and using your initiative.
- Qualifications: Full UK Driving Licence and strong interpersonal skills required.
The predicted salary is between 22000 - 26000 £ per year.
As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for delivering our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Responsibilities and Qualifications
- Responsible for the removal and disposal of waste from the premises of production.
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off.
- Perform daily vehicle checks prior to starting customer service visits.
- Complete all service schedules allocated by Service Support Administrator.
- Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD).
- Full UK Driving Licence (Essential).
- Ability to organise and plan their own workload.
- This is a standalone role where you will be required to work under your own initiative.
- Demonstrates excellent interpersonal skills.
- An ability to remain professional and diplomatic whilst dealing with customers.
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check.
Why Lyreco?
- Work with a supportive, inclusive team.
- Be part of a global business that values sustainability and people.
- Opportunities to grow and make an impact every day.
Apply today and help us deliver excellence to our customers. As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do – with our people, customers, suppliers, and our local community. We're committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive.
Washroom Service Operative employer: Lyreco
Contact Detail:
Lyreco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Washroom Service Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lyreco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about examples from your past experiences that highlight your skills, especially those that align with the role of a Washroom Service Operative.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. It shows respect for the opportunity and sets a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation for the opportunity but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Washroom Service Operative
Some tips for your application 🫡
Show Off Your Customer Service Skills: As a Washroom Service Operative, you'll be the face of our business. Make sure to highlight any previous experience you have in customer service. We want to see how you can keep things professional and friendly!
Be Organised and Proactive: This role requires you to manage your own workload, so let us know how you plan and organise your tasks. Share examples of how you've successfully juggled responsibilities in the past – we love a self-starter!
Highlight Your Driving Experience: A full UK driving licence is essential for this role. Don’t forget to mention your driving experience and any relevant qualifications. We need to know you’re ready to hit the road safely and efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Lyreco
✨Know Your Equipment
Familiarise yourself with the various washroom equipment you'll be servicing, like feminine hygiene units and nappy waste systems. Being able to discuss these confidently will show your potential employer that you're prepared and knowledgeable about the role.
✨Showcase Your Customer Service Skills
Since you'll be acting as an ambassador for the company, it's crucial to demonstrate excellent customer service skills. Think of examples from your past experiences where you handled customer interactions professionally and courteously, and be ready to share them during the interview.
✨Highlight Your Organisational Skills
This role requires you to plan and organise your own workload effectively. Prepare to discuss how you manage your time and tasks, perhaps by sharing a specific instance where you successfully juggled multiple responsibilities.
✨Understand Health & Safety Regulations
Make sure you're aware of health and safety requirements relevant to the role, especially regarding manual handling and compliance with Working Time Directives. Showing that you prioritise safety will impress your interviewers and demonstrate your commitment to the job.