At a Glance
- Tasks: Service washroom equipment and deliver excellent customer service.
- Company: Join Lyreco, a global leader in workplace solutions.
- Benefits: 31 days holiday, pension scheme, and community volunteering days.
- Other info: Opportunities for career growth and a commitment to inclusivity.
- Why this job: Be part of a supportive team and make a real impact.
- Qualifications: Full UK Driving Licence and strong interpersonal skills required.
The predicted salary is between 30022 - 30022 £ per year.
Service Area – Manchester and surrounding areas
Salary - £30,022.22 per annum | 12 month Fixed Term Contract | Full-time 45 hrs pw (Mon–Fri)
Join Lyreco, a global leader in workplace solutions, as a Washroom Service Operative.
As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Benefits:
- 31 days holiday, rising to 38, after longer service (inclusive of bank holidays)
- Pension & Life Assurance Scheme
- 2 fully paid community volunteering days each year
- Referral Scheme
- Opportunity for career break – after 3 years of service
What you’ll do:
- Responsible for the removal and disposal of waste from the premises of production
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off
- Perform daily vehicle checks prior to starting customer service visits
- Complete all service schedules allocated by Service Support Administrator
- Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD)
What we’re looking for:
- Full UK Driving Licence (Essential)
- Ability to organise and plan their own workload
- This is a standalone role where you will be required to work under your own initiative.
- Demonstrates excellent interpersonal skills
- An ability to remain professional and diplomatic whilst dealing with customers.
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check.
Why Lyreco?
- Work with a supportive, inclusive team.
- Be part of a global business that values sustainability and people.
- Opportunities to grow and make an impact every day.
Apply today and help us deliver excellence to our customers. As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community. We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace.
Washroom Service Operative employer: Lyreco
Lyreco is an exceptional employer that prioritises the wellbeing of its employees while fostering a supportive and inclusive work culture. With generous benefits such as 31 days of holiday, opportunities for career growth, and a commitment to sustainability, working as a Washroom Service Operative in Manchester offers a meaningful chance to make a positive impact in the community. Join us and be part of a global team that values diversity and empowers you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Washroom Service Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lyreco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and your experience. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Show off your skills! During the interview, highlight your organisational skills and ability to work independently. Share specific examples from your past experiences that demonstrate how you've successfully managed your workload.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Washroom Service Operative
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Washroom Service Operative role. Highlight any relevant customer service experience and your ability to work independently, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've demonstrated excellent interpersonal skills and your commitment to customer service.
Showcase Your Driving Experience:Since a full UK driving licence is essential, don’t forget to mention your driving experience in your application. If you have a clean driving record, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at Lyreco
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Washroom Service Operative. Familiarise yourself with the equipment you'll be servicing, like feminine hygiene units and air fresheners. This knowledge will show your enthusiasm and readiness for the role.
✨Show Off Your Customer Service Skills
Since you'll be acting as an ambassador for the company, it's crucial to demonstrate your excellent interpersonal skills. Prepare examples of how you've handled customer interactions in the past, especially in challenging situations. This will highlight your ability to remain professional and diplomatic.
✨Plan Your Journey
As this role requires a full UK driving licence, ensure you can discuss your driving experience confidently. Plan your route to the interview location and factor in extra time for any potential delays. Arriving on time shows your organisational skills and respect for the interviewer's time.
✨Be Ready for Practical Questions
Expect questions about health and safety practices, especially regarding manual handling and waste disposal. Brush up on relevant regulations and be prepared to discuss how you would adhere to these in your daily work. This will demonstrate your commitment to safety and compliance.
