At a Glance
- Tasks: Service washroom equipment and deliver excellent customer service.
- Company: Join Lyreco, a global leader in workplace solutions.
- Benefits: 31 days holiday, pension scheme, and community volunteering days.
- Why this job: Be part of a supportive team and make a real impact.
- Qualifications: Full UK Driving Licence and strong interpersonal skills required.
- Other info: Opportunities for career growth in an inclusive environment.
The predicted salary is between 25000 - 35000 £ per year.
Join Lyreco, a global leader in workplace solutions, as a Washroom Service Operative. As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Benefits:
- 31 days holiday, rising to 38, after longer service (inclusive of bank holidays)
- Pension & Life Assurance Scheme
- 2 fully paid community volunteering days each year
- Referral Scheme
- Opportunity for career break – after 3 years of service
What you’ll do:
- Responsible for the removal and disposal of waste from the premises of production
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off
- Perform daily vehicle checks prior to starting customer service visits
- Complete all service schedules allocated by Service Support Administrator
- Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD)
What we’re looking for:
- Full UK Driving Licence (Essential)
- Ability to organise and plan their own workload
- This is a standalone role where you will be required to work under your own initiative.
- Demonstrates excellent interpersonal skills
- An ability to remain professional and diplomatic whilst dealing with customers.
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check.
Why Lyreco?
- Work with a supportive, inclusive team.
- Be part of a global business that values sustainability and people.
- Opportunities to grow and make an impact every day.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community. We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace.
Agency CV’s will not be accepted.
Washroom Service Operative employer: Lyreco
Contact Detail:
Lyreco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Washroom Service Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lyreco. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and your ability to work independently. Practising your answers out loud can help you feel more confident when it’s time to shine.
✨Tip Number 3
Dress the part! Even though this role is hands-on, showing up in smart attire can make a great first impression. It shows that you respect the opportunity and are serious about the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Washroom Service Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Washroom Service Operative role. Highlight any relevant experience you have with customer service or waste management, and don’t forget to mention your full UK driving licence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've demonstrated excellent interpersonal skills and your ability to work independently.
Showcase Your Organisational Skills: Since this role requires you to organise and plan your own workload, make sure to mention any previous experiences where you successfully managed your time and tasks. We love seeing candidates who can take initiative!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Lyreco!
How to prepare for a job interview at Lyreco
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Washroom Service Operative. Familiarise yourself with the equipment you'll be servicing, like feminine hygiene units and air freshener systems. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss your previous customer service experiences. Think of specific examples where you demonstrated excellent interpersonal skills or handled difficult situations diplomatically. This will highlight your ability to represent the company well.
✨Demonstrate Your Organisational Skills
As a Washroom Service Operative, you'll need to manage your own workload effectively. Be ready to talk about how you plan and organise tasks in your previous jobs. You could even mention any tools or methods you use to stay on top of your responsibilities, which will show that you can work independently.
✨Prepare for Practical Questions
Expect some practical questions related to health and safety, especially regarding manual handling and compliance with regulations. Brush up on these topics so you can demonstrate your understanding of safe working practices. This will reassure the interviewer that you take safety seriously.