At a Glance
- Tasks: Lead and motivate a sales team while driving customer engagement.
- Company: Dynamic company focused on equality, diversity, and inclusion.
- Benefits: 31 days holiday, private medical insurance, and career break opportunities.
- Other info: Great career growth potential in a supportive environment.
- Why this job: Join a competitive team and make a real impact in sales.
- Qualifications: Experience in telephone-based sales and account management.
The predicted salary is between 28800 - 43200 £ per year.
Inside Sales Collaborative Account Manager
Location: Donnington, Telford (Office Based)
Salary: £26,227.50 per annum + Monthly Commission
Hours: Monday to Friday, 9:00am – 5:30pm
Lyreco is looking for an enthusiastic Inside Sales Collaborative Account Manager to join our Inside Sales team at our Head Office in Telford.
This is an excellent opportunity for someone with sales or account management experience who enjoys building customer relationships, working towards targets and being rewarded for their success. As an Inside Sales Collaborative Account Manager, you'll work closely with our Business Development Managers to support customers, grow existing accounts and deliver an outstanding customer experience.
Benefits
31 days' holiday, rising to 38 days with service (including bank holidays)
Monthly commission scheme
Pension and Life Assurance
Two fully paid volunteering days each year
Employee Referral Scheme
Ongoing training and development opportunities
The Role
As an Inside Sales Collaborative Account Manager, you will:
Build strong working relationships with our Field Sales teams, including Business Development Managers, Senior Business Development Managers and Business Development Executives.
Develop and grow customer accounts through proactive telephone calls, email and Microsoft Teams.
Deliver excellent customer service while identifying opportunities to increase sales.
Create account development plans to maximise customer retention and growth.
Take ownership of customer queries and work with internal departments to provide timely resolutions.
Work towards individual sales targets and key performance indicators while contributing to team success.
What We're Looking For:
To be successful as an Inside Sales Collaborative Account Manager, you'll have:
Previous experience in telephone-based sales or account management.
Strong communication and relationship-building skills.
A proactive and self-motivated approach.
A target-driven mindset with the ambition to exceed KPIs and maximise commission.
Excellent organisational skills and the ability to manage multiple customer accounts.
A positive attitude and a genuine passion for delivering great customer service.
Why Join Lyreco?
At Lyreco, we invest in our people and provide opportunities to build a rewarding career. As an Inside Sales Representative, you'll receive ongoing support, training and development while working in a collaborative and supportive team environment.
We're committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. We welcome applications from people of all backgrounds.
#INDHPUK
Inside Sales Collaborative Account Manager in Telford employer: Lyreco
Lyreco is an excellent employer that values its employees by offering a supportive work culture and a clear path for career advancement, particularly for those looking to progress to HGV driving. With a Monday to Friday schedule, generous benefits including 31 days of holiday, and a commitment to employee development, working in Luton provides a fulfilling and rewarding experience for delivery drivers seeking stability and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Collaborative Account Manager in Telford
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and get the inside scoop on what it’s really like to work there.
✨Tip Number 2
Prepare for the interview by practising common sales scenarios. Think about how you’d handle customer objections or drive engagement. We want you to shine and show off your skills!
✨Tip Number 3
Follow up after your interview with a thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Inside Sales Collaborative Account Manager in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Inside Sales Collaborative Account Manager role. Highlight your experience in telephone-based sales and account management, and don’t forget to showcase your competitive spirit and target-driven attitude!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention how you can build strong relationships with Field Sales colleagues and drive customer engagement through various channels.
Showcase Your Achievements:When detailing your previous roles, focus on your achievements. Did you exceed your KPIs? Did you help retain customers or drive growth? We love seeing numbers and results that demonstrate your success in sales!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Lyreco
✨Know Your Sales Stuff
Brush up on your sales techniques and account management strategies. Be ready to discuss your previous experiences in telephone-based sales and how you've successfully managed accounts. This will show that you understand the role and can hit the ground running.
✨Show Your Team Spirit
Since this role involves working closely with Business Development Managers, highlight your ability to collaborate and build strong relationships. Share examples of how you've motivated a team or worked together to achieve targets in the past.
✨Be Customer-Centric
Prepare to talk about how you engage customers through various channels like voice, email, and Microsoft Teams. Think of specific instances where you delivered exceptional service or resolved customer queries effectively.
✨Demonstrate Your Drive
This position is all about being target-driven and self-motivated. Come prepared with examples of how you've exceeded KPIs in previous roles. Show them you're hungry for success and ready to earn that commission!
