Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Make outbound calls to customers and achieve collection targets.
- Company: Diverse and forward-thinking employer committed to equality and inclusion.
- Benefits: 23 days holiday, pension, life assurance, and discounted gym memberships.
- Why this job: Join a dynamic team and excel in a fast-paced finance environment.
- Qualifications: Computer literate with strong negotiation and organisational skills.
- Other info: Opportunities for personal growth and a commitment to staff wellbeing.
The predicted salary is between 25000 - 30000 £ per year.
Responsibilities:
- To make outbound telephone contact with customers, adhere to targets and achieve set KPIs.
- To maximise the collection of overdue monies within the assigned account base in accordance with the collection procedures currently in force.
- To maintain accurate records of the collection process.
- To facilitate the resolution of all service issues that are preventing customers from paying the Company.
- To minimise bad debts within assigned account base.
- To effectively communicate with the Sales department.
Qualifications:
- Be computer literate, particularly in the use of Microsoft Excel and Word.
- Ability to plan and organise own workload.
- Self-motivated and enthusiastic with a desire to excel in a Finance environment.
- Must enjoy working as part of a team.
- Good negotiation skills.
- Ability to work to targets in a fast-moving busy environment.
- Sound analytical, writing and numeracy skills.
- CICM Qualification in Credit Management (Desirable).
- SAP Knowledge (Desirable).
Benefits:
- 23 days holiday + BH
- Company Pension
- Life Assurance
- Employee Assistance Programme
- Cycle to Work Scheme
- Retail Vouchers
- Eye care vouchers
- Discounted gym memberships
As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. We're committed to the wellbeing of all our staff and to the sustainability of our environment.
Collector in Telford employer: Lyreco
Contact Detail:
Lyreco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collector in Telford
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your negotiation skills! Since you'll be dealing with customers and resolving service issues, role-play scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Collector in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in finance and collections. We want to see how your skills match the responsibilities listed in the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Show Off Your Skills: Mention your proficiency in Microsoft Excel and Word, as well as any relevant qualifications like CICM. If you’ve got SAP knowledge, make sure to include that too! We’re looking for candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lyreco
✨Know Your Numbers
As a Collector, you'll be working with targets and KPIs, so brush up on your numerical skills. Be prepared to discuss how you've met or exceeded targets in previous roles. Use specific examples to showcase your ability to manage accounts and collect overdue payments.
✨Master the Tech
Familiarise yourself with Microsoft Excel and Word, as well as any other software mentioned in the job description. If you have experience with SAP, make sure to highlight it. We recommend practising common tasks in these applications to demonstrate your proficiency during the interview.
✨Show Off Your Team Spirit
This role requires effective communication with the Sales department and teamwork. Think of examples where you've successfully collaborated with others to resolve issues or achieve goals. Emphasise your enthusiasm for working in a team environment and how you contribute positively to group dynamics.
✨Prepare for Negotiation Scenarios
Good negotiation skills are key for a Collector. Prepare for potential role-play scenarios where you might need to negotiate payment terms or resolve service issues. Practising these conversations can help you feel more confident and articulate during the actual interview.