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For Companies At a Glance
- Tasks: Manage customer accounts, make calls, and maximise overdue collections.
- Company: Leading office supplies company with a strong reputation.
- Benefits: 23 days holiday, bank holidays, and a company pension.
- Why this job: Join a dynamic team and help drive results while developing your skills.
- Qualifications: Computer literacy, negotiation skills, and teamwork abilities.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 25000 - 30000 £ per year.
A leading office supplies company is looking for a dedicated professional to manage customer accounts in Telford. The role involves making outbound calls, maximizing overdue collections, and maintaining precise records.
Candidates should be computer literate, especially with Excel and Word, possess good negotiation skills, and work well in a team.
Benefits include 23 days holiday plus bank holidays and a company pension among others.
Collections Specialist: Resolve Debts & Drive Results in Telford employer: Lyreco
Contact Detail:
Lyreco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Specialist: Resolve Debts & Drive Results in Telford
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your negotiation skills before the interview. Role-play with a friend or use online resources to sharpen your techniques. Being able to demonstrate these skills can really set you apart from other candidates.
✨Tip Number 3
When you get the chance to speak with someone from the company, ask insightful questions about their collections process. This shows that you’re proactive and ready to contribute to their success right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Collections Specialist: Resolve Debts & Drive Results in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with managing customer accounts and any relevant skills like negotiation. We want to see how you can drive results in a role like this!
Show Off Your Tech Skills: Since being computer literate is key, don’t forget to mention your proficiency in Excel and Word. We love seeing candidates who can handle data and documentation with ease!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate candidates who can communicate effectively, so make sure to get straight to the point about why you’re a great fit for the Collections Specialist role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Don’t miss out!
How to prepare for a job interview at Lyreco
✨Know Your Numbers
Before the interview, brush up on your knowledge of debt collection metrics and strategies. Be ready to discuss how you’ve maximised overdue collections in previous roles, as this will show your potential employer that you understand the importance of driving results.
✨Excel at Excel
Since the role requires proficiency in Excel, make sure you’re comfortable with functions, pivot tables, and data analysis. You might be asked to demonstrate your skills, so practice beforehand and be prepared to talk about how you’ve used Excel to manage customer accounts effectively.
✨Master the Art of Negotiation
Good negotiation skills are crucial for a Collections Specialist. Think of examples from your past where you successfully negotiated payment plans or resolved disputes. This will help you illustrate your ability to handle difficult conversations and achieve positive outcomes.
✨Team Player Vibes
This role involves working well in a team, so be ready to share experiences where you collaborated with others to achieve a common goal. Highlighting your teamwork skills will show that you can contribute positively to the office environment and support your colleagues.