At a Glance
- Tasks: Service washroom equipment and deliver excellent customer service.
- Company: Join a global business that values sustainability and inclusivity.
- Benefits: Supportive team, growth opportunities, and a focus on wellbeing.
- Other info: Embrace diversity and thrive in an inclusive workplace.
- Why this job: Make a real impact while working independently and developing your skills.
- Qualifications: Full UK Driving Licence and strong interpersonal skills required.
The predicted salary is between 22000 - 26000 £ per year.
As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Responsibilities
- Responsible for the removal and disposal of waste from the premises of production
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off
- Perform daily vehicle checks prior to starting customer service visits
- Complete all service schedules allocated by Service Support Administrator
- Adhere to all H&S requirements, including manual handling of goods, and monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD)
- Ability to organise and plan their own workload
- This is a standalone role where you will be required to work under your own initiative
- Demonstrates excellent interpersonal skills
- An ability to remain professional and diplomatic whilst dealing with customers
Qualifications & Requirements
- Full UK Driving Licence (Essential)
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check
Benefits
- Work with a supportive, inclusive team
- Be part of a global business that values sustainability and people
- Opportunities to grow and make an impact every day
Apply today and help us deliver excellence to our customers. As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do - with our people, customers, suppliers, and our local community. We're committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive.
Washroom Service Operative in Northampton employer: Lyreco
As a Washroom Service Operative, you will join a supportive and inclusive team within a global business that prioritises sustainability and employee wellbeing. With opportunities for personal growth and the chance to make a meaningful impact every day, our company fosters a culture of equality, diversity, and inclusion, ensuring that all employees can thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Washroom Service Operative in Northampton
✨Tip Number 1
Get to know the company! Research their values and mission, especially around sustainability and inclusivity. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be acting as an ambassador for the business, think about scenarios where you might need to handle tricky situations with customers. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—reach out to someone in the company or connect with current employees on LinkedIn. A little networking can go a long way in making you stand out.
✨Tip Number 4
Show off your organisational skills! During interviews, share examples of how you've managed your workload effectively in the past. This will demonstrate that you can work independently and keep everything running smoothly.
We think you need these skills to ace Washroom Service Operative in Northampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:Since you'll be acting as an ambassador for our business, make sure to highlight your customer service experience in your application. We want to see how you can keep things professional and courteous while dealing with customers.
Be Organised and Proactive:This role requires a bit of self-management, so let us know how you plan and organise your workload. Share examples of how you've successfully managed tasks independently in the past.
Highlight Relevant Experience:If you've worked with washroom equipment or in a similar service role before, don’t hold back! We love to see relevant experience that shows you understand the responsibilities of the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lyreco
✨Know Your Washroom Equipment
Familiarise yourself with the various washroom equipment you'll be servicing, like feminine hygiene units and nappy waste systems. Being able to discuss these confidently will show your potential employer that you're serious about the role.
✨Showcase Your Customer Service Skills
Since you'll be acting as an ambassador for the company, it's crucial to demonstrate excellent customer service skills. Prepare examples of how you've handled customer interactions in the past, especially in challenging situations.
✨Be Organised and Proactive
This role requires you to manage your own workload effectively. Think about how you can demonstrate your organisational skills during the interview. Maybe share a time when you successfully planned and executed a task independently.
✨Understand Health & Safety Regulations
Brush up on health and safety requirements relevant to the role, especially manual handling and compliance with Working Time Directives. Showing that you prioritise safety will impress your interviewers and highlight your professionalism.
