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- Tasks: Support the sales team and drive customer engagement through various communication channels.
- Company: A diverse and forward-thinking employer committed to equality and inclusion.
- Benefits: Competitive salary, commission opportunities, and a focus on staff wellbeing.
- Other info: Join a company that values sustainability and community engagement.
- Why this job: Lead a motivated team and make a real impact in a dynamic sales environment.
- Qualifications: Experience in telephone-based sales and account management with a target-driven attitude.
The predicted salary is between 28800 - 48000 £ per year.
As an Inside Sales Collaborative Account Manager your focus will be to work alongside the wider team, supporting our SMB - Business Development Managers. If you enjoy leading by example and motivating a sales function, you are competitive and target driven and pride yourself on getting the best from your team, then this could be your next career move!
Responsibilities
- Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.
- Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.
- Deliver exceptional service and account development planning to ensure retention and targeted growth.
- Be the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.
Qualifications
- Previous experience of telephone-based sales.
- Previous experience in account management & sales environment.
- Reliable and determined in attitude, assesses own performance and strives to exceed.
- Enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day.
- Target driven, self-motivated and hungry to exceed your KPIs and to earn commission.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.
Inside Sales Collaborative Account Manager employer: Lyreco
Contact Detail:
Lyreco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Collaborative Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even through mutual contacts. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Have a quick summary of your experience and what you bring to the table ready to go.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can set you apart from other candidates. It shows you're keen and professional, which is exactly what we love to see.
✨Tip Number 4
Apply through our website! We want to see your application directly, and it gives you a better chance to stand out. Plus, it’s super easy to do!
We think you need these skills to ace Inside Sales Collaborative Account Manager
Some tips for your application 🫡
Show Your Sales Passion: When writing your application, let your enthusiasm for sales shine through! We want to see how competitive and target-driven you are, so share examples of how you've exceeded your KPIs in the past.
Tailor Your Experience: Make sure to highlight your previous experience in telephone-based sales and account management. We love seeing how your background aligns with the role, so don’t hold back on those relevant achievements!
Be Personable: Remember, we’re looking for someone who can build strong relationships. Use a friendly tone in your application to show us that you’re not just about numbers but also about connecting with people.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lyreco
✨Know Your Sales Stuff
Brush up on your telephone-based sales experience and account management skills. Be ready to share specific examples of how you've driven customer engagement and exceeded KPIs in the past. This will show that you’re not just a talker but someone who delivers results.
✨Build Rapport with the Team
Since this role involves working closely with Business Development Managers, make sure to highlight your ability to build strong peer relationships. Think of ways you can demonstrate your collaborative spirit and how you’ve motivated teams in previous roles.
✨Show Enthusiasm for the Role
Your positive attitude is key! During the interview, express your passion for sales and your determination to succeed. Share stories that showcase your reliability and how you maintain high standards even under pressure.
✨Prepare for Customer Scenarios
Expect questions about handling customer queries and account development planning. Prepare some scenarios where you successfully resolved issues or developed accounts, highlighting your strategic thinking and collaborative approach across departments.