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- Tasks: Service washroom equipment and deliver excellent customer service.
- Company: Join Lyreco, a global leader in workplace solutions.
- Benefits: 31 days holiday, pension scheme, and community volunteering days.
- Why this job: Be part of a supportive team making a real impact.
- Qualifications: Full UK driving licence and strong interpersonal skills required.
- Other info: Opportunities for career growth in an inclusive environment.
The predicted salary is between 30000 - 30000 £ per year.
Service Area – Blackpool and surrounding areas | Full-time | Permanent
Salary: £30,022.20 per annum | Full-time 45 hrs pw (Mon–Fri)
Join Lyreco, a global leader in workplace solutions, as a Washroom Service Operative. As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Benefits:
- 31 days holiday, rising to 38 after longer service (inclusive of bank holidays)
- Pension & Life Assurance Scheme
- 2 fully paid community volunteering days each year
- Referral Scheme
- Opportunity for career break – after 3 years of service
What You’ll Do:
- Responsible for the removal and disposal of waste from the premises of production
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off
- Perform daily vehicle checks prior to starting customer service visits
- Complete all service schedules allocated by Service Support Administrator
- Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD)
What We’re Looking For:
- Full UK Driving Licence (Essential)
- Ability to organise and plan their own workload
- This is a standalone role where you will be required to work under your own initiative.
- Demonstrates excellent interpersonal skills
- An ability to remain professional and diplomatic whilst dealing with customers.
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check.
Why Lyreco?
Work with a supportive, inclusive team. Be part of a global business that values sustainability and people. Opportunities to grow and make an impact every day. Apply today and help us deliver excellence to our customers. As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community. We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace.
Washroom Service Operative employer: Lyreco UK and Ireland
Contact Detail:
Lyreco UK and Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Washroom Service Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lyreco. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and think about how your skills match the role of a Washroom Service Operative. Be ready to share examples of your customer service experience and how you handle challenges on the job.
✨Tip Number 3
Dress the part! Even though this is a hands-on role, showing up looking professional can make a great first impression. It shows that you respect the opportunity and are serious about the position.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Washroom Service Operative
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Washroom Service Operative role. Highlight relevant experience and skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Lyreco.
How to prepare for a job interview at Lyreco UK and Ireland
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Washroom Service Operative. Familiarise yourself with the equipment you'll be servicing, like feminine hygiene units and nappy waste systems. This knowledge will show your enthusiasm and readiness for the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, prepare examples of how you've provided excellent customer service in the past. Think about situations where you remained professional and diplomatic, as these qualities are key to being an ambassador for the company.
✨Demonstrate Your Organisational Skills
The job requires you to plan and organise your workload effectively. Be ready to discuss how you manage your time and prioritise tasks. You might even want to share a specific example of a time when you successfully organised a challenging workload.
✨Prepare for Practical Questions
Expect questions related to health and safety, especially regarding manual handling and compliance with regulations. Brush up on relevant guidelines and be prepared to discuss how you would ensure safety while performing your duties.
