At a Glance
- Tasks: Support the sales team and drive customer engagement through various communication channels.
- Company: Join a diverse and forward-thinking employer in the retail office equipment industry.
- Benefits: Enjoy 31 days holiday, private medical insurance, and opportunities for career breaks.
- Other info: Dynamic work environment with a focus on equality, diversity, and inclusion.
- Why this job: Lead a motivated sales team and make a real impact on customer experiences.
- Qualifications: Experience in telephone-based sales and account management is essential.
The predicted salary is between 30000 - 42000 £ per year.
Location: Donnington, Telford (Office Based)
Salary: £26,227.50 per annum + Monthly Commission
Hours: Monday to Friday, 9:00am – 5:30pm
Inside Sales Collaborative Account Manager
This is an excellent opportunity for someone with sales or account management experience who enjoys building customer relationships, working towards targets and being rewarded for their success. As an Inside Sales Collaborative Account Manager, you'll work closely with our Business Development Managers to support customers, grow existing accounts and deliver an outstanding customer experience.
Benefits
- 31 days' holiday, rising to 38 days with service (including bank holidays)
- Monthly commission scheme
- Pension and Life Assurance
- Two fully paid volunteering days each year
- Employee Referral Scheme
- Ongoing training and development opportunities
As An Inside Sales Collaborative Account Manager, You Will
- Build strong working relationships with our Field Sales teams, including Business Development Managers, Senior Business Development Managers and Business Development Executives.
- Develop and grow customer accounts through proactive telephone calls, email and Microsoft Teams.
- Deliver excellent customer service while identifying opportunities to increase sales.
- Create account development plans to maximise customer retention and growth.
- Take ownership of customer queries and work with internal departments to provide timely resolutions.
- Work towards individual sales targets and key performance indicators while contributing to team success.
What We're Looking For
- Previous experience in telephone-based sales or account management.
- Strong communication and relationship-building skills.
- A proactive and self-motivated approach.
- A target-driven mindset with the ambition to exceed KPIs and maximise commission.
- Excellent organisational skills and the ability to manage multiple customer accounts.
- A positive attitude and a genuine passion for delivering great customer service.
Why Join Lyreco?
At Lyreco, we invest in our people and provide opportunities to build a rewarding career. As an Inside Sales Representative, you'll receive ongoing support, training and development while working in a collaborative and supportive team environment.
We're committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. We welcome applications from people of all backgrounds.
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Inside Sales Collaborative Account Manager in Telford employer: Lyreco UK and Ireland
As a Collaborative Remote Account Manager in Telford, you will thrive in a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as 31 days of holiday, a robust pension scheme, and opportunities for community engagement, our company is dedicated to fostering a rewarding environment where your contributions are valued and recognised. Join us to be part of a dynamic team that champions diversity and encourages career advancement while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Collaborative Account Manager in Telford
✨Tip Number 1
Network like a pro! Reach out to current employees at Lyreco UK and Ireland on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common sales scenarios. Think about how you’d handle customer queries or drive engagement. We want to show them we’re ready to hit the ground running!
✨Tip Number 3
Show off your enthusiasm! During interviews, let your passion for sales shine through. We need to convey that we’re not just looking for a job, but we’re excited about contributing to their team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep us fresh in their minds and shows our genuine interest in the role. Let’s make sure they remember us!
We think you need these skills to ace Inside Sales Collaborative Account Manager in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Inside Sales Collaborative Account Manager role. Highlight your previous experience in telephone-based sales and account management, and don’t forget to showcase your target-driven attitude!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention how you can build strong relationships with Field Sales colleagues and drive customer engagement.
Show Off Your Enthusiasm:We love candidates who are enthusiastic about sales! Make sure to convey your passion for the role and your determination to exceed KPIs in both your CV and cover letter.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we want to see your application in the best light possible!
How to prepare for a job interview at Lyreco UK and Ireland
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and account management strategies. Be ready to discuss your previous experiences in telephone-based sales and how you've successfully managed accounts in the past. This will show that you're not just a good fit for the role, but that you also understand the ins and outs of what it takes to succeed.
✨Show Off Your Team Spirit
Since this role involves working closely with Field Sales colleagues, be prepared to talk about how you collaborate with others. Share examples of how you've built strong relationships in previous roles and how you’ve motivated your team to achieve targets. This will highlight your ability to work collaboratively and lead by example.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practise handling customer queries or engaging in a sales call. This will help you demonstrate your communication skills and ability to drive customer engagement through various channels, which is crucial for this position.
✨Bring Your Enthusiasm
Your attitude can make a huge difference! Show your enthusiasm for sales and your determination to exceed KPIs. Prepare to discuss how you stay motivated and maintain high standards throughout your workday. A positive attitude can set you apart from other candidates!
