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- Tasks: Provide exceptional customer service and support sales teams in a dynamic office environment.
- Company: Customer service oriented company based in Telford with a focus on satisfaction.
- Benefits: Enjoy 31 days holiday, a pension scheme, and a supportive work culture.
- Why this job: Join a team where your communication skills can shine and make a difference.
- Qualifications: Excellent communication skills and a strong telephone manner; SAP experience is a plus.
- Other info: Full-time role, Monday to Friday, with opportunities for personal growth.
The predicted salary is between 28000 - 42000 £ per year.
A customer service oriented company in Telford is looking for a Customer Service Representative to provide exceptional customer service in an office environment. The successful candidate will work full-time, Monday to Friday, ensuring customer satisfaction while managing records and supporting sales teams.
Benefits include:
- 31 days holiday
- Pension scheme
Ideal candidates will have:
- Excellent communication skills
- A strong telephone manner
- The ability to work well in a team
Experience with SAP is desirable.
Customer Service Specialist - Telford Office | 31 Days Holiday employer: Lyreco UK and Ireland
Contact Detail:
Lyreco UK and Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist - Telford Office | 31 Days Holiday
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Service Specialist - Telford Office | 31 Days Holiday
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're all about exceptional customer service, make sure your application highlights your communication skills. Use clear and concise language to demonstrate how you can connect with customers and support our sales teams.
Tailor Your Application: Take a moment to customise your application for the Customer Service Specialist role. Mention any relevant experience, especially if you've worked with SAP or in a similar office environment. We love seeing how you fit into our team!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A strong telephone manner is key, so show us how you’d engage with customers right from the start.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and consider you for the role. We can’t wait to hear from you!
How to prepare for a job interview at Lyreco UK and Ireland
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what sets them apart in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Specialist, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully handled customer interactions in the past to demonstrate your skills.
✨Familiarise Yourself with SAP
If you have experience with SAP, be ready to discuss it! If not, consider brushing up on the basics. Showing that you're willing to learn and adapt can make a great impression, especially if you can relate it to how it would benefit the team.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if this is the right fit for you.