At a Glance
- Tasks: Build strong relationships and drive customer engagement through various communication channels.
- Company: Dynamic employer committed to equality, diversity, and inclusion.
- Benefits: 31 days holiday, pension scheme, and community volunteer days.
- Other info: Opportunity for career growth and a supportive work environment.
- Why this job: Join a forward-thinking team and make a real impact in account management.
- Qualifications: Experience in sales and account management with a target-driven attitude.
Location: Telford – Office based role.
Salary: £26,227k per annum + commission.
Working hours: Monday to Friday 9am – 5.30pm.
Benefits:
- 31 days holiday, rising to 38 after longer service (inclusive of bank holidays)
- Pension & Life Assurance Scheme
- 2 fully paid community volunteer days each year
- Referral Scheme
- Opportunity for career break after 3 years of service
Responsibilities:
- Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.
- Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.
- Deliver exceptional service and account development planning to ensure retention and targeted growth.
- Be the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.
Qualifications:
- Previous experience of telephone-based sales
- Previous experience in account management & sales environment
- Reliable and determined in attitude, assesses own performance and strives to exceed
- Enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day
- Target driven, self-motivated and hungry to exceed your KPIs and earn commission
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment. We do not accept agency applications.
Collaborative Remote Account Manager in Telford employer: Lyreco UK and Ireland
As a Collaborative Remote Account Manager in Telford, you will thrive in a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as 31 days of holiday, a robust pension scheme, and opportunities for community engagement, our company is dedicated to fostering a rewarding environment where your contributions are valued and recognised. Join us to be part of a dynamic team that champions diversity and encourages career advancement while making a positive impact in the community.
