TCS Engineer - Bristol & South West in London

Job Title: TCS Engineer – Bristol & South West — Employer: Lyreco UK and Ireland

Service areas: Bristol and Southwest Surrounding areas

Contract type: 12 month Fixed Term Contract

Hours: Monday-Friday 36.25hrs/pw

Key Responsibilities

Install, commission, maintain and repair dispensing and dosing equipment, such as dishwashers, laundry dosing units, various water and non‐water fed chemical dispensing units, enzyme dosing units.

Unpack and assemble equipment, service and maintain dispensing and dosing equipment on behalf of our clients.

Test and undertake quality assurance checks to verify that equipment works in accordance with design specification and current regulations.

Diagnose, troubleshoot and resolve faults, and organise repairs as required.

Raise, submit quotes for parts, ensure all part numbers align with technical manuals and confirm receipt of parts.

Return parts within warranty to supplier; parts unused must be returned to stores at conclusion of visit.

Complete electronic job sheets upon conclusion of site visit.

Communicate regularly with the Technical Customer Services Team.

Maintain and check van stock.

Skills, Knowledge & Expertise

IT literate (MS Office)

Competent working on electrical systems including reading diagrams, basic plumbing.

2‐5 years engineering experience in dispensing or dosing equipment highly desirable.

Full UK driving licence.

Strong communication and listening skills.

Commercial acumen.

Continuous development of product knowledge.

Knowing your customer.

Organised.

Attention to detail.

Working autonomously and as part of a wider team.

Ability to forward think and work agile under extreme circumstances.

Benefits

Company Vehicle, Mobile & Laptop.

Annual leave: 23 days + statutory leave for full time employees. Part‐time, and certain roles might be required to work bank holidays.

Pension & Life Assurance Scheme.

Opportunity to participate in the Cycle to Work Scheme, access retail vouchers and eye care vouchers.

2 fully paid community volunteering days each year.

Internal career progression support.

Long Service Awards – celebrate career milestones.

Opportunity for career break – after 3 years of service.

Note: Offer of employment will remain provisional until we have received satisfactory confirmation of right to work in the UK, Drivers Licence and Disclosure and Barring check (where applicable).

As a diverse and forward‐thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. We\’re committed to the wellbeing of all our staff and to the sustainability of our environment.

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