At a Glance
- Tasks: Support the sales team and drive customer engagement through various communication channels.
- Company: Join a diverse and forward-thinking employer in the retail office equipment industry.
- Benefits: Enjoy 31 days holiday, private medical insurance, and opportunities for career breaks.
- Why this job: Lead a motivated sales team and make a real impact on customer experiences.
- Qualifications: Experience in telephone-based sales and account management is essential.
- Other info: Dynamic work environment with a focus on equality, diversity, and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Position: Inside Sales Collaborative Account Manager
Location: Donnington -Telford
Salary: £24,570k per annum plus monthly commission
Working hours: Monday to Friday 9am – 5.30pm
We are looking to recruit a Inside Sales Collaborative Account Manager to join our Inside Sales team at our Head Office in Telford.
Responsibilities
- Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.
- Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.
- Deliver exceptional service and account development planning to ensure retention and targeted growth.
- Be the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.
The Ideal Inside Sales Collaborative Account Manager Will Have
- Previous experience of telephone-based sales
- Previous experience in account management & sales environment.
- Reliable and determined in attitude, assesses own performance and strives to exceed.
- Enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day.
- Target driven, self-motivated and hungry to exceed your KPI’s and to earn commission.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.
No agencies.
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Inside Sales Collaborative Account Manager employer: Lyreco UK and Ireland
Contact Detail:
Lyreco UK and Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Collaborative Account Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Lyreco UK and Ireland on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common sales scenarios. Think about how you’d handle customer queries or drive engagement. We want to show them we’re ready to hit the ground running!
✨Tip Number 3
Show off your enthusiasm! During interviews, let your passion for sales shine through. We need to convey that we’re not just looking for a job, but we’re excited about contributing to their team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep us fresh in their minds and shows our genuine interest in the role. Let’s make sure they remember us!
We think you need these skills to ace Inside Sales Collaborative Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Collaborative Account Manager role. Highlight your previous experience in telephone-based sales and account management, and don’t forget to showcase your target-driven attitude!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention how you can build strong relationships with Field Sales colleagues and drive customer engagement.
Show Off Your Enthusiasm: We love candidates who are enthusiastic about sales! Make sure to convey your passion for the role and your determination to exceed KPIs in both your CV and cover letter.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we want to see your application in the best light possible!
How to prepare for a job interview at Lyreco UK and Ireland
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and account management strategies. Be ready to discuss your previous experiences in telephone-based sales and how you've successfully managed accounts in the past. This will show that you're not just a good fit for the role, but that you also understand the ins and outs of what it takes to succeed.
✨Show Off Your Team Spirit
Since this role involves working closely with Field Sales colleagues, be prepared to talk about how you collaborate with others. Share examples of how you've built strong relationships in previous roles and how you’ve motivated your team to achieve targets. This will highlight your ability to work collaboratively and lead by example.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practise handling customer queries or engaging in a sales call. This will help you demonstrate your communication skills and ability to drive customer engagement through various channels, which is crucial for this position.
✨Bring Your Enthusiasm
Your attitude can make a huge difference! Show your enthusiasm for sales and your determination to exceed KPIs. Prepare to discuss how you stay motivated and maintain high standards throughout your workday. A positive attitude can set you apart from other candidates!