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- Tasks: Service washroom equipment and deliver excellent customer service across the Lake District.
- Company: Join Lyreco, a global leader in workplace solutions with a focus on sustainability.
- Benefits: Enjoy 31 days holiday, pension scheme, and community volunteering days.
- Other info: Work independently in a supportive team with opportunities for career growth.
- Why this job: Be an ambassador for a company that values people and makes a real impact.
- Qualifications: Full UK Driving Licence and strong interpersonal skills required.
The predicted salary is between 31473 - 31473 £ per year.
Service Area – Lake District and surrounding areas | Full-time | Permanent
Salary - £31,473.00 per annum | Permanent | Full-time 45 hrs pw (Mon–Fri)
Join Lyreco, a global leader in workplace solutions, as a Washroom Service Operative.
As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Benefits: 31 days holiday, rising to 38, after longer service (inclusive of bank holidays), Pension & Life Assurance Scheme, 2 fully paid community volunteering days each year, Referral Scheme, Opportunity for career break – after 3 years of service.
What you’ll do:
- Responsible for the removal and disposal of waste from the premises of production.
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off.
- Perform daily vehicle checks prior to starting customer service visits.
- Complete all service schedules allocated by Service Support Administrator.
- Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD).
What we’re looking for:
- Full UK Driving Licence (Essential).
- Ability to organise and plan their own workload.
- This is a standalone role where you will be required to work under your own initiative.
- Demonstrates excellent interpersonal skills.
- An ability to remain professional and diplomatic whilst dealing with customers.
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check.
Work with a supportive, inclusive team. Be part of a global business that values sustainability and people. Opportunities to grow and make an impact every day.
Apply today and help us deliver excellence to our customers.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community. We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace.
With our core values of Excellence, Passion, Respect and Agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.
Washroom Service Operative - Lake District employer: Lyreco Switzerland AG
Contact Detail:
Lyreco Switzerland AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Washroom Service Operative - Lake District
✨Tip Number 1
Get to know the company! Research Lyreco and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Washroom Service Operative, you'll be interacting with customers regularly. Role-play scenarios with friends or family to boost your confidence and ensure you can handle any situation professionally.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Lyreco and ready to contribute to their mission of delivering excellence.
We think you need these skills to ace Washroom Service Operative - Lake District
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Washroom Service Operative role. Highlight any relevant customer service experience and your ability to work independently, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how you can contribute to our team. Mention your organisational skills and any experience with washroom services or similar roles to stand out.
Showcase Your Interpersonal Skills: Since you'll be dealing with customers directly, it’s important to demonstrate your excellent interpersonal skills in your application. Share examples of how you've handled customer interactions professionally and courteously.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Lyreco Switzerland AG
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Washroom Service Operative. Familiarise yourself with the equipment you'll be servicing and the importance of customer service in this role. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Interpersonal Skills
Since this role involves interacting with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you demonstrated excellent communication and problem-solving skills. This will highlight your ability to remain professional and diplomatic.
✨Demonstrate Your Organisational Skills
The job requires you to plan and organise your workload effectively. Be ready to share how you manage your time and prioritise tasks. You could mention any tools or methods you use to stay organised, which will show that you can work independently and efficiently.
✨Emphasise Your Commitment to Safety
Safety is crucial in this role, so be prepared to discuss your understanding of health and safety regulations. Mention any relevant training or experience you have, especially regarding manual handling and compliance with driving directives. This will reassure them that you take safety seriously.