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- Tasks: Provide exceptional support to customers and maintain customer records.
- Company: Leading office supply company in Telford with a focus on customer care.
- Benefits: 31 days of holiday, pension scheme, and a supportive team environment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Excellent communication skills and strong organisational abilities.
- Other info: Full-time office role with great opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading office supply company in Telford is seeking a Customer Service Advisor to provide exceptional support to customers. This full-time, office-based role requires excellent communication skills and the ability to work as part of a team.
Responsibilities include:
- Maintaining customer records
- Supporting sales efforts
Ideal candidates will be organized and aware of customer care standards. Outstanding benefits include 31 days of holiday and a pension scheme.
Customer Experience Champion - Office Role in Telford employer: Lyreco Switzerland AG
Contact Detail:
Lyreco Switzerland AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Champion - Office Role in Telford
✨Tip Number 1
Make sure you know the company inside out! Research their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being a Customer Experience Champion.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing exceptional support, we recommend doing mock interviews with friends or family. Focus on clear, friendly communication to demonstrate your ability to connect with customers.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed customer records or supported sales efforts in the past. We want to see how you can bring that experience to the table and help the team thrive.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and ready to take the next step in your career as a Customer Service Advisor.
We think you need these skills to ace Customer Experience Champion - Office Role in Telford
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about providing exceptional support, make sure your written application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively engage with customers.
Be Organised in Your Approach: We love a well-structured application! Make sure your CV and cover letter are neatly formatted and easy to read. This shows us that you’re organised and ready to maintain customer records like a pro.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the Customer Experience Champion role. Mention how your experience aligns with the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lyreco Switzerland AG
✨Know the Company Inside Out
Before your interview, take some time to research the office supply company. Understand their products, values, and customer service philosophy. This will not only help you answer questions more effectively but also show that you're genuinely interested in being a part of their team.
✨Showcase Your Communication Skills
As a Customer Experience Champion, communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or worked collaboratively with a team. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Organisational Skills
Being organised is crucial for this role. Think of ways to illustrate your organisational skills, whether it’s through managing customer records or supporting sales efforts. You could mention specific tools or methods you use to stay organised, which will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and customer care standards. This shows that you’re not just looking for any job, but that you’re keen on finding the right fit for both you and the company.
