Customer Care Team Leader – Lead Excellence in Service in Telford

Customer Care Team Leader – Lead Excellence in Service in Telford

Telford Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Lyreco Switzerland AG

At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer service and drive satisfaction.
  • Company: Join Lyreco, a leader in customer care with a focus on excellence.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: Fast-paced environment with opportunities for growth and leadership.
  • Why this job: Make a real difference by inspiring a team and enhancing customer loyalty.
  • Qualifications: Experience in leading customer-facing teams and strong communication skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Lyreco is seeking a Customer Service Team Leader at our Telford Head Office.

You will manage a large team of customer care advisors, ensuring high-quality service, loyalty and satisfaction through effective leadership and adherence to group standards.

The ideal candidate will have proven experience leading a large customer-facing team, strong communication skills, and the ability to motivate and inspire a team in a fast-paced environment.

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Customer Care Team Leader – Lead Excellence in Service in Telford employer: Lyreco Switzerland AG

Lyreco Switzerland AG is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With 31 days of holiday and comprehensive training provided, this role as a Delivery Driver in Edinburgh not only ensures job security but also paves the way for career advancement in a dynamic environment.

Lyreco Switzerland AG

Contact Details:

Lyreco Switzerland AG Recruitment Team

We think you need these skills to ace Customer Care Team Leader – Lead Excellence in Service in Telford

Leadership Skills
Customer Service Management
Team Motivation
Communication Skills
Problem-Solving Skills
Adaptability
Performance Management