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- Tasks: Service washroom equipment and deliver excellent customer service.
- Company: Join Lyreco, a global leader in workplace solutions.
- Benefits: 31 days holiday, pension scheme, and community volunteering days.
- Other info: Opportunities for career growth in an inclusive environment.
- Why this job: Make a real impact while working in a supportive team.
- Qualifications: Full UK Driving Licence and strong interpersonal skills required.
The predicted salary is between 31473 - 31473 £ per year.
Service Area – Stockport and surrounding areas
Salary - £31,473.00 per annum | 12 month Fixed Term Contract | Full-time 45 hrs pw (Mon–Fri)
Join Lyreco, a global leader in workplace solutions, as a Washroom Service Operative.
As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Benefits: 31 days holiday, rising to 38, after longer service (inclusive of bank holidays), Pension & Life Assurance Scheme, 2 fully paid community volunteering days each year, Referral Scheme, Opportunity for career break – after 3 years of service.
What you’ll do:
- Responsible for the removal and disposal of waste from the premises of production
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off
- Perform daily vehicle checks prior to starting customer service visits
- Complete all service schedules allocated by Service Support Administrator
- Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD)
What we’re looking for:
- Full UK Driving Licence (Essential)
- Ability to organise and plan their own workload
- This is a standalone role where you will be required to work under your own initiative.
- Demonstrates excellent interpersonal skills
- An ability to remain professional and diplomatic whilst dealing with customers.
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check.
- Work with a supportive, inclusive team.
- Be part of a global business that values sustainability and people.
- Opportunities to grow and make an impact every day.
Apply today and help us deliver excellence to our customers.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community. We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace.
With our core values of Excellence, Passion, Respect and Agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.
Washroom Service Operative in Stockport employer: Lyreco Switzerland AG
Contact Detail:
Lyreco Switzerland AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Washroom Service Operative in Stockport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lyreco. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and your experience. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Dress the part! Even though this is a hands-on role, showing up in smart attire can make a great first impression. It shows that you respect the opportunity and are serious about the position.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a nice touch that many candidates overlook!
We think you need these skills to ace Washroom Service Operative in Stockport
Some tips for your application 🫡
Show Your Customer Service Skills: As a Washroom Service Operative, you'll be the face of Lyreco. Make sure to highlight any previous experience in customer service in your application. We want to see how you can bring that excellent interpersonal touch to our team!
Be Organised and Proactive: This role requires a bit of independence, so let us know how you plan and organise your workload. Share examples of how you've successfully managed tasks on your own in the past. We love a self-starter!
Keep It Professional: When writing your application, maintain a professional tone while still being yourself. We appreciate authenticity, but remember that professionalism is key, especially when dealing with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lyreco Switzerland AG
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Washroom Service Operative. Familiarise yourself with the equipment you'll be servicing, like feminine hygiene units and nappy waste systems. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As this role involves interacting with customers, be prepared to discuss your previous customer service experiences. Think of specific examples where you demonstrated excellent interpersonal skills or handled difficult situations diplomatically. This will highlight your ability to represent the company well.
✨Demonstrate Your Organisational Skills
Since you'll need to manage your own workload, come prepared to talk about how you plan and organise tasks. You might want to share a time when you successfully juggled multiple responsibilities or met tight deadlines. This will show that you can work independently and efficiently.
✨Be Ready for Safety Questions
Given the nature of the job, safety is paramount. Brush up on health and safety regulations relevant to the role, especially around manual handling and waste disposal. Be ready to discuss how you prioritise safety in your work, as this will demonstrate your commitment to maintaining a safe working environment.