At a Glance
- Tasks: Service washroom equipment and deliver excellent customer service.
- Company: Join Lyreco, a global leader in workplace solutions.
- Benefits: 31 days holiday, pension scheme, and community volunteering days.
- Other info: Opportunities for career growth and a commitment to inclusivity.
- Why this job: Be part of a supportive team making a real impact.
- Qualifications: Full UK Driving Licence and strong interpersonal skills.
The predicted salary is between 31473 - 31473 £ per year.
Service Area – Northampton and surrounding areas | Full-time | Permanent
Salary - £31,473.00 per annum | Permanent | Full-time 45 hrs pw (Mon–Fri)
Join Lyreco, a global leader in workplace solutions, as a Washroom Service Operative. As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Benefits: 31 days holiday, rising to 38, after longer service (inclusive of bank holidays), Pension & Life Assurance Scheme, 2 fully paid community volunteering days each year, Referral Scheme, Opportunity for career break – after 3 years of service.
What you’ll do:
- Responsible for the removal and disposal of waste from the premises of production.
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off.
- Perform daily vehicle checks prior to starting customer service visits.
- Complete all service schedules allocated by Service Support Administrator.
- Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD).
What we’re looking for:
- Full UK Driving Licence (Essential).
- Ability to organise and plan their own workload.
- This is a standalone role where you will be required to work under your own initiative.
- Demonstrates excellent interpersonal skills.
- An ability to remain professional and diplomatic whilst dealing with customers.
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check.
Why Lyreco?
- Work with a supportive, inclusive team.
- Be part of a global business that values sustainability and people.
- Opportunities to grow and make an impact every day.
Apply today and help us deliver excellence to our customers. As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community. We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace.
Agency CV’s will not be accepted.
Washroom Service Operative in Northampton employer: Lyreco Switzerland AG
At Lyreco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment for our Washroom Service Operatives in Northampton and surrounding areas. With competitive benefits such as 31 days of holiday, opportunities for career growth, and a commitment to sustainability, we empower our employees to make a meaningful impact while enjoying a healthy work-life balance. Join us and be part of a global team that values diversity and prioritises the wellbeing of all colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Washroom Service Operative in Northampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lyreco. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Washroom Service Operative, especially your customer service skills and ability to work independently.
✨Tip Number 3
Dress the part! Even though this is a field-based role, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and respect the company's image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Washroom Service Operative in Northampton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Washroom Service Operative role. Highlight relevant experience and skills that match what we’re looking for, like customer service and organisation. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about your experience and why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lyreco Switzerland AG
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Washroom Service Operative. Familiarise yourself with the equipment you'll be servicing and the importance of customer service in this role. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you handled difficult situations or went above and beyond for a customer. This will demonstrate your interpersonal skills and professionalism.
✨Plan Your Journey
As the job requires travelling to various sites, plan your route to the interview location ahead of time. Arriving on time shows that you are organised and respect the interviewer’s time. Plus, it gives you a chance to calm your nerves before the interview starts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Washroom Service Operative. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
