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- Tasks: Service washroom equipment and deliver excellent customer service across various sites.
- Company: Join Lyreco, a global leader in workplace solutions with a focus on sustainability.
- Benefits: Enjoy 31 days holiday, pension scheme, and community volunteering days.
- Why this job: Make a real impact while working independently in a supportive team environment.
- Qualifications: Full UK Driving Licence and strong interpersonal skills required.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
The predicted salary is between 25000 - 35000 £ per year.
Locations: Field Based - UK: Leeds
Time type: Full time
Posted on: Posted Yesterday
End Date: February 28, 2026 (13 days left to apply)
Job Requisition ID: JR-1000028372
Service Area – Leeds and surrounding areas | Full-time | Permanent
Salary - £30,022.22 per annum | Permanent | Full-time 45 hrs pw (Mon–Fri)
Join Lyreco, a global leader in workplace solutions, as a Washroom Service Operative. As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Benefits:
- 31 days holiday, rising to 38, after longer service (inclusive of bank holidays)
- Pension & Life Assurance Scheme
- 2 fully paid community volunteering days each year
- Referral Scheme
- Opportunity for career break – after 3 years of service
What you’ll do:
- Responsible for the removal and disposal of waste from the premises of production
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off
- Perform daily vehicle checks prior to starting customer service visits
- Complete all service schedules allocated by Service Support Administrator
- Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD)
What we’re looking for:
- Full UK Driving Licence (Essential)
- Ability to organise and plan their own workload
- This is a standalone role where you will be required to work under your own initiative
- Demonstrates excellent interpersonal skills
- An ability to remain professional and diplomatic whilst dealing with customers
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check
- Work with a supportive, inclusive team
- Be part of a global business that values sustainability and people
- Opportunities to grow and make an impact every day
Apply today and help us deliver excellence to our customers. As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community. We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace.
With our core values of Excellence, Passion, Respect and Agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.
Washroom Services Operative in Leeds employer: Lyreco Switzerland AG
Contact Detail:
Lyreco Switzerland AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Washroom Services Operative in Leeds
✨Tip Number 1
Get to know the company! Research Lyreco and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Washroom Services Operative, you'll be interacting with customers regularly. Role-play scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Lyreco. Don’t miss out on this opportunity!
We think you need these skills to ace Washroom Services Operative in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Washroom Services Operative role. Highlight any relevant experience, especially in customer service or waste management, and don’t forget to mention your full UK driving licence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how your skills align with what we’re looking for. Be sure to show us why you’d be a great fit for our team.
Show Off Your Interpersonal Skills: As a Washroom Services Operative, you'll be interacting with customers regularly. Make sure to highlight your excellent interpersonal skills in your application. We want to see how you can represent us professionally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Lyreco Switzerland AG
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Washroom Services Operative. Familiarise yourself with the equipment you'll be servicing, like feminine hygiene units and nappy waste systems. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As you'll be acting as an ambassador for the company, it's crucial to demonstrate your excellent interpersonal skills. Think of examples from your past experiences where you've provided outstanding customer service. Be ready to discuss how you handled difficult situations diplomatically.
✨Plan Your Journey
Since this role is field-based, planning your route to the interview is key. Arriving on time shows that you can organise and plan your workload effectively. Plus, it gives you a chance to relax before the interview starts!
✨Be Prepared for Practical Questions
Expect questions about health and safety practices, especially regarding manual handling and compliance with regulations. Brush up on these topics so you can demonstrate your understanding of the importance of safety in the workplace.