At a Glance
- Tasks: Service washroom equipment and deliver excellent customer service in Leeds City Centre.
- Company: Join Lyreco, a global leader in workplace solutions with a focus on sustainability.
- Benefits: Enjoy 31 days holiday, pension scheme, and community volunteering days.
- Why this job: Be an ambassador for a company that values people and the environment.
- Qualifications: Full UK Driving Licence and strong interpersonal skills required.
- Other info: Work independently in a supportive team with opportunities for career growth.
The predicted salary is between 30022 - 30022 £ per year.
Service Area – Leeds City Centre | Full-time | Permanent
Salary - £30,022.22 per annum | Permanent | Full-time 45 hrs pw (Mon–Fri)
Join Lyreco, a global leader in workplace solutions, as a Washroom Service Operative.
As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.
Benefits:
- 31 days holiday, rising to 38, after longer service (inclusive of bank holidays)
- Pension & Life Assurance Scheme
- 2 fully paid community volunteering days each year
- Referral Scheme
- Opportunity for career break – after 3 years of service
What you’ll do:
- Responsible for the removal and disposal of waste from the premises of production
- Ensure all paperwork for services/products delivered or returned goods are checked and signed off
- Perform daily vehicle checks prior to starting customer service visits
- Complete all service schedules allocated by Service Support Administrator
- Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD)
What we’re looking for:
- Full UK Driving Licence (Essential)
- Ability to organise and plan their own workload
- This is a standalone role where you will be required to work under your own initiative.
- Demonstrates excellent interpersonal skills
- An ability to remain professional and diplomatic whilst dealing with customers.
- The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check.
- Work with a supportive, inclusive team.
- Be part of a global business that values sustainability and people.
- Opportunities to grow and make an impact every day.
Apply today and help us deliver excellence to our customers. As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do — with our people, customers, suppliers, and our local community. We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace.
With our core values of Excellence, Passion, Respect and Agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.
Washroom Service Operative in Leeds employer: Lyreco Switzerland AG
Contact Detail:
Lyreco Switzerland AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Washroom Service Operative in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lyreco. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to customer service and teamwork. Think about how your past experiences can relate to the role of a Washroom Service Operative. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Dress the part! Even though this is a hands-on role, showing up in smart attire can make a great first impression. It shows that you respect the opportunity and are serious about the position.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Washroom Service Operative in Leeds
Some tips for your application 🫡
Show Your Customer Service Skills: As a Washroom Service Operative, you'll be the face of Lyreco. Make sure to highlight any previous experience in customer service in your application. We want to see how you can bring that friendly, professional vibe to our team!
Be Organised and Proactive: This role requires a bit of independence, so let us know how you manage your time and workload. Share examples of how you've successfully planned and executed tasks on your own. We love a self-starter!
Tailor Your Application: Don’t just send a generic CV! Take a moment to tailor your application to the specifics of the Washroom Service Operative role. Mention relevant skills and experiences that align with what we’re looking for. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Lyreco Switzerland AG
✨Know Your Stuff
Before the interview, make sure you understand the role of a Washroom Service Operative. Familiarise yourself with the types of equipment you'll be servicing, like feminine hygiene units and air freshener systems. This knowledge will show your enthusiasm and readiness to take on the job.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you demonstrated excellent interpersonal skills or handled difficult situations diplomatically. This will highlight your ability to represent the company well.
✨Plan Your Journey
As you'll need a full UK driving licence, ensure you can talk about your driving experience and any relevant vehicle checks you perform. Plan your route to the interview location in advance to avoid any last-minute stress. Arriving on time shows your commitment and organisational skills.
✨Emphasise Your Initiative
This role requires working independently, so be ready to share examples of how you've successfully managed your own workload in the past. Discuss times when you took the initiative to solve problems or improve processes. This will demonstrate that you're self-motivated and capable of handling responsibilities without constant supervision.