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- Tasks: Support the sales team and drive customer engagement through various communication channels.
- Company: Dynamic company in Telford with a focus on collaboration and growth.
- Benefits: 31 days holiday, pension scheme, community volunteering days, and career break opportunities.
- Why this job: Join a competitive team and make an impact while earning commission.
- Qualifications: Experience in telephone-based sales and account management is essential.
- Other info: Diverse workplace committed to equality, wellbeing, and sustainability.
The predicted salary is between 20500 - 24500 £ per year.
Locations: Telford
Time type: Full time
Posted on: Posted Today
Time left to apply: End Date: February 8, 2026 (29 days left to apply)
Job requisition id: JR-1000026521
Position: Inside Sales Collaborative Account Manager
Location: Donnington - Telford
Salary: £24,570 per annum plus monthly commission
Working hours: Monday to Friday 9am – 5.30pm
We are looking to recruit an Inside Sales Collaborative Account Manager to join our Inside Sales team at our Head Office in Telford. As a Inside Sales Collaborative Account Manager your focus will be to work alongside the wider team, supporting our SMB - Business Development Managers. If you enjoy leading by example and motivating a sales function, you are competitive and target driven and pride yourself on getting the best from your team, then this could be your next career move!
Benefits:
- 31 days holiday, rising to 38, after longer service (inclusive of bank holidays)
- Pension & Life Assurance Scheme
- 2 fully paid community volunteering days each year
- Referral Scheme
- Opportunity for career break – after 3 years of service
As a Inside Sales Collaborative Account Manager your responsibilities are:
- Build strong peer relationships with Field Sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.
- Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.
- Deliver exceptional service and account development planning to ensure retention and targeted growth.
- Be the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.
The ideal Inside Sales Collaborative Account Manager will have:
- Previous experience of telephone-based sales
- Previous experience in account management & sales environment.
- Reliable and determined in attitude, assesses own performance and strives to exceed.
- Enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day.
- Target driven, self-motivated and hungry to exceed your KPI’s and to earn commission.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes our staff, customers, suppliers and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.
With our core values of Excellence, Passion, Respect and Agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.
Inside Sales Collaborative Account Manager employer: Lyreco Switzerland AG
Contact Detail:
Lyreco Switzerland AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Collaborative Account Manager
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing the Inside Sales Collaborative Account Manager role.
✨Tip Number 2
Prepare for the interview by practising common sales scenarios. Think about how you would handle customer queries or drive engagement. We want you to show off your skills and enthusiasm for sales!
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way in showing your interest and professionalism. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Inside Sales Collaborative Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Inside Sales Collaborative Account Manager role. Highlight your previous sales experience and any achievements that show you're target-driven and reliable.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about sales and how you can contribute to our team. Be sure to mention your enthusiasm for building strong relationships with colleagues and customers.
Showcase Your Communication Skills: Since this role involves engaging with customers through various channels, make sure your application showcases your communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Lyreco Switzerland AG
✨Know Your Numbers
As an Inside Sales Collaborative Account Manager, you'll be expected to hit targets. Brush up on your sales metrics and be ready to discuss how you've exceeded KPIs in the past. This shows you're not just about talk; you can back it up with results.
✨Showcase Your Team Spirit
This role is all about collaboration. Prepare examples of how you've worked effectively with others in a sales environment. Highlighting your ability to build strong relationships with colleagues will demonstrate that you understand the importance of teamwork.
✨Master the Communication Channels
Familiarise yourself with various communication tools like Microsoft Teams, email, and phone calls. Be prepared to discuss how you've used these channels to engage customers and resolve queries. This will show that you're ready to hit the ground running.
✨Bring Your Enthusiasm
Your attitude matters! Be sure to convey your passion for sales during the interview. Share stories that reflect your determination and positive mindset, especially when facing challenges. A genuine enthusiasm can set you apart from other candidates.
